Night Time Lodging Operations at Erin Hills Golf Course LLC

Hartford, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Property Surveillance, Time Management, Microsoft Word, Guest Relations, Facility Cleaning, Security Monitoring, Reporting

Industry

Recreational Facilities

Description

Description I. Position Night Time Lodging Operations II. Classification Part-Time, Seasonal Hourly, Non-Exempt III. Job Description The Night Managers primary responsibility but not limited to, attending to guests’ needs overnight, nightly surveillance of the property, checking in late arrivals and checking out early departures. The Night Managers secondary task include performing nightly cleaning duties in the clubhouse and any other small tasks as directed by supervisor. Must be a friendly positive professional with a desire to deliver outstanding customer service for all guests at Erin Hills. This is a seasonal position that starts beginning of May and goes through Mid-October. The position would be Friday and Saturday nights. Requirements III. Areas of Responsibilities Five Overnight Cottages Around Erin Hills Complete Lodge Building - excluding Irish Pub Village Club House -excluding dining room Keeping outside guests off the golf course Erin Hills Welcome House IV. Primary Responsibilities Answer any calls and take appropriate action to satisfy guest Grant Access to all individuals arriving on property who are expected to be there Anticipate and attend to overnight guests’ needs Maintain the security of the premises, alerting the proper authorities if needed Reports any maintenance issues to the Assistant Golf Shop Manager All guest complaints should be reported immediately to ensure quick resolution Ensure cleanliness of the Locker Rooms, Offices, Pub, Golf Shop, and Private Dining Rooms Check-in any late arrivals that arrive after the golf shop closes Check-out any guest leaving the property before the hours of 5:30 AM Responsible for doing daily duties to ensure the overall quality of guests experience Perform End-of-day procedures and daily reports for department heads Responsible for completing overnight bag tags and check-in sheets for arriving guests V. Physical Requirements Apply physical dexterity with some bending, stretching, reaching grabbing, holding and carrying Hear and speak in order to communicate with others Occasional lifting of 50 pounds unassisted Stand and walk for the majority of a work day, sometimes on uneven surfaces Be able to stay alert between the hours of 9:00 PM and 6:00 AM VI. Personal Qualifications Genuine customer service skills Self-motivated while maintaining excellent time management High School Graduation or GED Basic computer skills using Microsoft Word VII. Reports to: Hospitality Shop Manager

Responsibilities

The Night Manager is responsible for overnight guest needs, property security, and handling late arrivals and early departures. Additionally, the role involves performing nightly cleaning duties in the clubhouse and completing end-of-day reports.