Night Waiter - In-Room Dining - Jumeriah Carlton Tower at Jumeirah Group

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

In-Room Dining, Luxury Service Standards, Guest Relations, Order Processing, Multitasking, Communication Skills, Attention To Detail, Food And Beverage Service, Time Management, Problem Solving

Industry

Hospitality

Description

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Night In-Room Dining Waiter/tress for our In Room Dining team, at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: * Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items. * Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations. * Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders. * Maintain a thorough understanding of the hotel's room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections. * Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction. * Uphold high standards of presentation and service etiquette when delivering orders to guest rooms, maintaining the hotel's luxury image. About You The ideal candidate for this position will have the following experience and qualifications: * Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards. * Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail. * Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment. * Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements. * Ability to work flexible hours, including evenings and weekends, to accommodate the varied needs of in-room dining guests. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include * Access to Learning & Development programmes and clear career pathways * Opportunities for internal mobility within our global network * Colleague discounts on food, beverage, and hotel stays worldwide * Health care and insurance benefits * Competitive salary + excellent service charge * Extra holiday for significant Birthdays (21.30.40. etc.) * Jumeirah perks website access – discount * Dry cleaning of uniform or Business attire * Meals on duty!

Responsibilities

Manage and process guest in-room dining orders accurately and timely while providing personalized luxury service. Coordinate with the kitchen team to ensure high standards of food presentation and guest satisfaction.