JOB PURPOSE

To be part of the night team to keep our clients and services, safe.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps

MAIN RESPONSIBILITIES

• To provide informal support to clients and be a listening ear
• To complete wellbeing checks for all residents at agreed times and to meet their needs
• To monitor the service and surrounding areas that are covered by CCTV
• To deal with any incidents that may arise and contact external services when necessary
• To maintain clean and tidy communal areas, carry out cleaning tasks when required
• To provide detailed handovers to day staff, regarding client safety and support information
• To triage out of hours issues which may arise and contact the on-call manager where applicable
• To support your colleagues managing the night service, where required
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
• To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To work confidently and efficiently when lone working
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To represent the organisation in a professional manner
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role will require a full drivers’ licence and access to a vehicle
• This role will require you to work flexibly across several sites
• This role will require you to work with clients on a one-to-one basis
• This role will require you to work nights and/or weekends
• This role will require you to lone work