Nightlife Supervisor at Bazaar Holdings Hotel Development LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

32.0

Posted On

01 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Guest Engagement, Leadership, Communication, Service Recovery, Food Knowledge, Cocktail Knowledge, Wine Knowledge, Beverage Knowledge, POS Systems, Reservation Systems, Team Management, Problem Solving, Attention to Detail, Time Management, Professional Appearance

Industry

Restaurants

Description

Description Job Title: Nightlife Supervisor Reports To: General Manager Department: Operations - FOH Employment Type: Hourly, Non-Exempt Pay Rate: $28.00 - 32.00 per hour, based on experience About José Andrés Group José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide. Position Summary: At Nubeluz, the Nightlife Supervisor is a visible leader on the floor who helps set the tone for the guest experience from the first interaction to the last. This role requires a strong sense of hospitality, confident floor presence, and the ability to lead a team in a fast-paced, luxury nightlife environment. The ideal candidate understands how to deliver warm, polished, and intuitive service aligned with Forbes-level standards, while maintaining control of flow, communication, and team execution. Key Responsibilities: Demonstrate a genuine passion for hospitality, guest engagement, and creating memorable experiences Lead by example in a high-volume, upscale nightlife environment with professionalism, energy, and composure Maintain a strong and polished presence at the door, in the hotel lobby, and throughout the floor Support a service culture rooted in warmth, precision, anticipation of guest needs, and attention to detail Supervise and support the host team to ensure smooth execution of reservations, pacing, seating flow, and guest arrivals Train current and new team members according to JAG training guidelines and Nubeluz service expectations Uphold Forbes-style standards in guest recognition, communication, presentation, and overall hospitality delivery Guide guests through the menu with confidence, demonstrating strong knowledge of food, cocktails, wine, spirits, and non-alcoholic offerings Ensure reservation notes are reviewed and clearly communicated, especially for VIPs, hotel guests, allergens, celebrations, and special requests Oversee opening, service, and closing responsibilities, while confidently delegating tasks to the host team Maintain cleanliness, organization, and presentation of the host stand, coat check, entry areas, and surrounding guest touchpoints Assist in coordinating special activations, events, and building-wide programming, including Tour de José and other José Andrés Group experiences Help manage the rhythm of service by balancing reservations, walk-ins, bar traffic, and high-demand periods such as Golden Hour and late night Act as a point of support for service recovery, guest concerns, and team communication during shifts Promote clear, calm, and consistent communication between the host team, management, service team, and hotel partners Strong understanding of luxury guest engagement and personalized service Confidence managing high-profile guests, VIP arrivals, and complex reservation flow Ability to read the room and adapt tone, pacing, and service style based on business levels and guest needs Interest in nightlife hospitality, rooftop culture, and beverage-forward service A natural sense of ownership, accountability, and pride in maintaining high standards Actively supports in day to day service as needed on the floor Requirements Job Requirement Open availability is required, with a minimum of 3 days per week, including nights, weekends, and holidays Flexibility to work peak business periods, including sunset service, late-night shifts, and special events 1–2 years of experience in a full-service, high-volume restaurant, rooftop, lounge, nightlife, or luxury hospitality environment in a host, maitre d’, or supervisory role Strong leadership presence with the ability to coach, direct, and motivate a front door team in real time Excellent communication skills with the ability to build trust and maintain strong relationships with guests, colleagues, and hotel partners Ability to remain calm, gracious, and solutions-oriented under pressure Strong work ethic and a desire to grow within a hospitality-driven leadership culture Working knowledge of food, classic cocktails, wine, beer, and spirits; elevated beverage knowledge strongly preferred Ability to carry beverages on a tray when escorting guests, when needed Ability to lift and carry up to 40 lbs. when necessary Experience using POS and reservation systems; proficiency with Resy and/or OpenTable strongly preferred Professional appearance and polished business attire required, aligned with luxury hospitality standards Hospitality, culinary, or beverage certifications are a plus In Return, We Offer You Competitive compensation and performance-based bonus opportunities Comprehensive health & wellness benefits Retirement savings plans Employee dining discounts Growth in a values-driven, award-winning hospitality group Equal Opportunity Employer José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program

Responsibilities

The Nightlife Supervisor leads the guest experience in a luxury nightlife environment, ensuring warm and polished service. They supervise the host team, manage reservations, and maintain high standards of hospitality.