Nights Guest Service Manager at Accor

Barnsley, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

12.7

Posted On

06 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Supervision, Leadership, Reliability, Computer Skills, Problem Solving, Communication, Teamwork

Industry

Hospitality

Description

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description ibis Styles Barnsley is looking for a dependable, welcoming Guest Service Manager to deliver great customer service during the night. The role is based on working 16 hours a week, with a competitive salary of up to £12.70 per hour and great benefits including a day off for your birthday, discounts at hotels and opportunities for career progression. You'll have one years' experience in a customer-facing hotel position and experience doing nights would also be a significant advantage. We need people who are open, welcoming and who know what great customer service looks like! You'll be checking guests in and out at Reception, answering questions and supporting them during your stay as well as supervising, motivating and leading any colleagues on shift. There will be occasional where you'll be working solo, so you need to be responsible, reliable and confident. You'll need to be confident using a computer as you might be running reports overnight and as we're one big team, you can also expect to be pulling the odd pint, taking some food orders, checking the security of the hotel and turning your hand to whatever's needed to ensure our guests have a great stay. You'll be working 16 hours a week, which could including a mix of midweek and weekend shifts. As you'll be serving alcohol, we do require applicants to be 18 years of age or older. If this sounds like a role that's right up your street, we'd love to hear from you. Qualifications - 1 years' experience in a similar role - Ideally, experience working nights Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time Compensation: GBP12.00 - GBP12.70 - hourly

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Responsibilities

The Guest Service Manager will check guests in and out, answer questions, and support them during their stay. They will also supervise and motivate colleagues on shift and ensure the hotel is secure.