MINIMUM HIRING QUALIFICATIONS:

Bachelor’s degree and three years of related experience; or a combination of education and related experience.

PREFERRED HIRING QUALIFICATIONS:

• Curriculum Development: Collaborate with subject matter experts to design and deliver program content, including seminars and workshops.
• Program Evaluation: Assess the effectiveness of program activities and produce summary reports on outcomes and events.
• Relationship Management: Serve as the primary liaison for institutional partners and cohort participants.

• Research Support: Contribute to research efforts related to NISS programs and initiatives as needed.
  College/Business Unit: Enrollment Management
  Department: National Institute for Student Success (NISS)
  Location: Atlanta Campus
  Shift: M-F; 8:30AM-5:15PM In Person
  Salary : $80,000 - $83,000
  Pay Grade: NPP
  FLSA Status: Exempt
  Job Type: Full Time (Benefits Eligible)
  Job Posting: 08/26/25, 1:35:13 PM
  Closing Date: 09/09/25, 10:59:00 PM
  Preferred Hiring Qualifications:
  Special Instructions:

  To be fully considered for this position all candidates must submit the following at the time of submission:

• A complete and accurate GSU application, Resume, Cover Letter (Recommended)

Final candidates must provide three professional references.

LI-KH1

• DELIVER HIGH-QUALITY WORK PRODUCTSAccountable for the timely execution of deliverables with a focus on clarity, insight, and strategic value
• INSIGHT DEVELOPMENTAnalyze qualitative and quantitative data to identify key findings for NISS diagnostic reports and playbook recommendations.
• CLIENT ENGAGEMENT AND COMMUNICATIONServe as a liaison with institutional partners to co-develop customized recommendations, foster stakeholder buy-in, and drive implementation of student success strategies.
• Presents and communicates effectively in internal and external meetings
• Co-leads effective meetings (e.g., CSI) with Senior Program Advisors
• Assists clients in implementing student success strategies by creating materials that are tailored to the client’s situation and drive action
• Engages and develops relationships with junior client members
• STAKEHOLDER COMMUNICATIONEffectively engage with junior stakeholders, both internal and external, to ensure alignment and progress toward shared goals.
• FEEDBACK INTEGRATIONActively seek and apply feedback from the Associate Director and Senior Analyst to continuously improve work quality and effectiveness.
• PROJECT MANAGEMENTManage multiple concurrent projects involving diverse groups of higher education stakeholders, ensuring milestones are met and outcomes are achieved.
• Problem Solving
• Executes upon analysis and deliverables with high quality
• Identifies and collects required institutional data, synthesizing multiple data sources as needed
• Executes on structured approach to identify key challenges and make actionable recommendations
• Anticipates potential challenges and suggests strategies to mitigate them
• Proposes own workplan and priorities to SPA for alignment
• TEAM DEVELOPMENT AND TEAMWORKUse an apprenticeship model to coach and develop team members, fostering a collaborative and growth-oriented work environment.
• Meets deadlines for deliverables / work output, ensuring Senior Program Advisors (SPAs) & Assistant Directors (ADs) remain up to date on status
• Proactively raises any conflicting deadlines or direction to SPA & AD team
• Remains consistently motivated
• Seeks feedback and coaching from SPAs & ADs to strengthen skills
• Collaborates effectively with peers and leadership
• Support Development & Delivery: Contribute to the creation and implementation of the NISS diagnostic analysis and playbook for partner institutions.
• Lead Diagnostic Lifecycle: Guide institutional partners through each phase of the NISS diagnostic process, including onboarding, discovery, refinement, and recommendations.
• Data Analysis: Analyze institutional data from IPEDS, surveys, and other sources to identify trends and inform decision-making.
• Diagnostic Reporting: Lead or assist in producing diagnostic reports that highlight key enrollment challenges faced by partner institutions.
• Strategic Recommendations: Propose actionable changes to improve student progression, retention, and graduation, backed by measurable data.
• Partner Engagement: Facilitate weekly check-in meetings with institutional partners throughout the diagnostic process.
• Implementation Planning: Develop detailed implementation plans based on playbook recommendations to support institutional change.
• Program Documentation: Maintain program files and generate reports on partner learning outcomes and implementation progress.
• Additional Duties: Perform other related tasks as assigned.
  Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
  Qualifications: