Nissan Burnsville Loyalty Manager at Walser Automotive Group

Burnsville, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

90000.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM Software, Automotive Sales, Business Development, Customer Service, Mathematical Skills, Organizational Skills, Multitasking, Phone Etiquette, Microsoft Word, Microsoft Excel, Microsoft Outlook, Outbound Calling, Financial Product Education, Reporting, Trade Value Estimation, Appointment Scheduling

Industry

Motor Vehicle Manufacturing

Description

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois. We lead with innovation, technology, and a promise to deliver an exceptional experience every time. * And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities. At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact. Compensation: Competitive base pay with earning potential upwards of $90K for high performers. What You’ll Do: * Work with the service team to review incoming appointments for the day/week to analyze and compare service guests with our CRM database * Calculate potential lease returns or buyouts with current OEM programs * Maintain and update AutoAlert software presets * Initiate sales process with prior sales and current service customers to generate car deals via outbound calls * Schedule in-dealership appointments and track activity using DealerSocket * Estimate trade values and monthly payment options for prospective customers * Foster relationships with customers by educating them on financial products and available financing options * Maintain ongoing communication with management and dealership teams to focus campaigns based on store needs * Responsible for daily, weekly, and monthly reporting (i.e. Exchange Team log) * Audit deals to ensure proper tracking * Uphold manufacturer certifications * Must wear safety eyewear at all times when in dealership service departments * Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments * All other duties, tasks and/or projects as assigned• Uphold Walser’s Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You Bring: * Bachelor’s degree strongly preferred, but not required * Prior experience in automotive sales or business development strongly preferred * Good phone etiquette and intermediate computer skills (Word, Excel, Outlook) * Understanding of CRM software * Strong mathematical skills * Customer service mentality * Excellent organizational skills and the ability to multitask * Self-motivated with the ability to work independently * Must have a valid driver’s license and acceptable driving record What’s In It For You? * Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away * Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career. * Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses. * Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits. * Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match. * Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us. * Employee Discounts: Enjoy exclusive employee discounts across products and services. * Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser. * Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve. * Employee Assistance Program (EAP) – Support for personal and professional challenges * Referral Program – Earn referral bonuses for referring talented candidates Apply today and help drive operational excellence at Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Responsibilities

The Loyalty Manager analyzes service appointments and CRM data to generate sales leads and schedule dealership appointments. They are responsible for managing lease returns, estimating trade values, and maintaining communication with management to drive store campaigns.