We are currently looking for talented NOC Analysts (L1/L2/L3 Engineers) to join our team. The ideal candidates should have a background in Information Technology or a related field and possess a strong understanding of network operations and monitoring. Responsibilities will vary based on the level of the position:
NOC Analyst L1

Responsibilities:

• Monitor network performance and escalate issues to higher-level engineers.
• Provide first-line support and troubleshooting for network incidents.
• Document incidents and resolutions in the ticketing system.
• Follow predefined procedures for incident management.

NOC Analyst L2

Responsibilities:

• Investigate and troubleshoot network incidents and outages.
• Coordinate with vendors and higher-level engineers for issue resolution.
• Perform root cause analysis and recommend preventive measures.
• Provide mentorship and guidance to L1 analysts.

NOC Engineer L3

Responsibilities:

• Lead critical incident response and problem resolution efforts.
• Implement network changes and upgrades as required.
• Develop and maintain standard operating procedures and documentation.
• Participate in on-call rotation and provide 24/7 support when necessary.

Requirements

• Degree in Information Technology or related field.
• Certifications (e.g., CCNA, CompTIA Network+) are a plus.
• Experience in network operations and monitoring.
• Knowledge of networking protocols (e.g., TCP/IP, DNS).
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.

Job Type: Full-time
Pay: 38.935,14€ - 72.814,39€ per year
Work Location: In perso

Responsibilities:

• Monitor network performance and escalate issues to higher-level engineers.
• Provide first-line support and troubleshooting for network incidents.
• Document incidents and resolutions in the ticketing system.
• Follow predefined procedures for incident management

Responsibilities:

• Investigate and troubleshoot network incidents and outages.
• Coordinate with vendors and higher-level engineers for issue resolution.
• Perform root cause analysis and recommend preventive measures.
• Provide mentorship and guidance to L1 analysts

Responsibilities:

• Lead critical incident response and problem resolution efforts.
• Implement network changes and upgrades as required.
• Develop and maintain standard operating procedures and documentation.
• Participate in on-call rotation and provide 24/7 support when necessary