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NOC & Application Monitoring Manager (CIB Potential Digital Bank) at Commercial International Bank (Egypt)

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

NOC Management, Application Monitoring, Observability Tooling, Incident Triage, SRE Practices, Root Cause Analysis, SLO Tracking, Infrastructure Monitoring

Industry

Banking

Description

The NOC & Application Monitoring is responsible for: Monitoring all production systems, all applications, and all infrastructure on a 24/7 basis using observability tooling, including the management of Network Operations Centres (NOC) to ensure real-time visibility of system availability and performance. Detecting, triaging, and escalating incidents, and executing first-line runbooks within defined operational playbooks. Producing daily and weekly operational health reports, including tracking and escalation of service level objective (SLO) breaches and recurring incident patterns. Establishing and operating observability and Site Reliability Engineering (SRE) practices across applications and infrastructure, enabling proactive monitoring, root cause analysis, and continuous improvement of system reliability and performance. Qualifications & Experience: Minimum 5–7 years of relevant professional experience in a similar role. Prior experience in the Banking and/or FinTech sector is mandatory.

Responsibilities

Manage the Network Operations Centre to ensure 24/7 visibility and performance of all production systems and infrastructure. Establish SRE and observability practices to enable proactive monitoring and continuous reliability improvement.