NOC Engineer (Hybrid) at Broadridge

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Operations, Troubleshooting, TCP/IP Networking, DNS, DHCP, VLANs, BGP, OSPF, Cisco, Juniper, Palo Alto, Fortinet, NOC Tools, Security Practices, Regulatory Compliance, Documentation, Disaster Recovery

Industry

Financial Services

Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview As a NOC Engineer (Network Operations Technician) at Broadridge, you’ll play a critical role in ensuring the stability, performance, and security of our enterprise network infrastructure supporting real‑time financial platforms. Operating in a fast‑paced FinTech environment, you’ll monitor network health, respond to incidents, and maintain high availability for mission‑critical systems while upholding industry‑leading compliance and security standards. Key Responsibilities: Monitor and maintain enterprise network infrastructure (LAN/WAN, firewalls, VPNs, cloud connections) to ensure 24/7 uptime. Diagnose and resolve performance issues, outages, and security alerts in real time. Perform Level 1 and Level 2 troubleshooting; escalate complex issues to senior engineers or vendors when necessary. Execute maintenance tasks — firmware upgrades, configuration changes, and patch management — with minimal business disruption. Collaborate with security and compliance teams to align with regulatory frameworks (SOX, PCI‑DSS, SEC). Accurately document incidents, configurations, and change activities in systems such as ServiceNow or Jira. Support disaster recovery testing and internal/external audits. Participate in rotating on‑call schedules, including nights, weekends, and holidays, ensuring constant operational support. Qualifications: Associate degree in Information Technology, Computer Networking, or equivalent experience. 2+ years of experience in a network operations or IT support role, preferably within financial services or a regulated environment. Solid understanding of TCP/IP networking, DNS, DHCP, VLANs, BGP/OSPF routing protocols. Hands-on experience with Cisco, Juniper, Palo Alto, or Fortinet networking equipment. Familiarity with NOC tools (e.g., SolarWinds, PRTG, Nagios) and ticketing systems. Awareness of security practices and regulatory compliance in financial services. Preferred: Certifications such as CompTIA Network+, Cisco CCNA, or equivalent, plus exposure to AWS/Azure networking and scripting (Python, PowerShell). Skills and Attributes: Strong analytical and troubleshooting skills. Excellent verbal and written communication tailored for technical and non-technical audiences. Ability to work independently and under pressure in a mission-critical environment. High attention to detail and a strong sense of accountability. Working Conditions: Hyrid; 4 times a month RTO Rotating shifts including nights, weekends, and on-call duties. May require physical activity such as racking network gear in data centers. High-pressure environment where uptime, speed, and accuracy are crucial. #LI-KA2 #LI-Hybrid We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. Broadridge Financial Solutions, Inc. (NYSE: BR), is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

Responsibilities

The NOC Engineer will monitor and maintain the enterprise network infrastructure to ensure 24/7 uptime and respond to incidents. They will also perform troubleshooting and collaborate with security teams to align with compliance standards.