NOC Engineer : Immediate Joiner at ProVal Technologies

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

TCP/IP, DNS, DHCP, VLANs, Routing, Switching, LAN/WAN, VPN, NAT, Firewalls, Palo Alto, Fortinet, Cisco ASA, Firepower, Network Security, IDS/IPS

Industry

Information Technology & Services

Description

Company Description Company Profile : ProVal Technologies is a Orlando, based master managed services provider (MSP). Our forte is managed services and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms. The company is driven by our core values (reflected by our name), and provides an excellent learning platform and career path to its employees. A culture driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success www.provaltech.com Job Description Exp: 1-2 years Location: Noida Education: Any Technical Graduate The NOC Engineer is responsible for · Monitor network and Server alerts using NOC tools (24x7 shift support) · Perform L1 troubleshooting for network, firewall, Windows server related incidents · Monitor and manage firewalls, VPNs, and security devices · Respond to alerts related to: - Firewall health & traffic - Network latency, packet loss, outages - Security threats and policy violations · Perform basic firewall tasks: - Rule validation and implementation (as per SOP) - VPN monitoring and basic troubleshooting · Escalate unresolved issues to L2/L3 teams with proper documentation · Follow incident, problem, and change management processes · Maintain accurate ticket updates and shift handover notes · Ensure SLA adherence and timely incident resolution · Support routine checks, backups, and compliance monitoring Qualifications REQUIRED SKILL SET: · Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & Switching · Knowledge of LAN/WAN, VPN, NAT · Hands-on exposure to firewalls such as: o Palo Alto o Fortinet o Cisco ASA / Firepower · Understanding of: o Firewall rules & policies o IDS/IPS concepts o VPN (Site-to-Site & Remote Access) o Network security fundamentals Additional Information Shift Allowances Overtime Allowance Weekend support Allowance Comp Off Provident Fund Medical Insurance

Responsibilities

The NOC Engineer is responsible for monitoring network and server alerts, performing L1 troubleshooting, and managing firewalls and security devices. They will escalate unresolved issues and ensure adherence to incident management processes.