Job Description

Roles & Responsibilities

You will be expected to demonstrate a strong understanding of core network protocols, IP addressing, and routing and switching technologies, along with proven experience in network monitoring tools and incident response.

Responsibilities:

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• Monitor network performance and availability, proactively identifying and resolving issues.
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• Manage and troubleshoot network incidents, escalating as necessary.
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• Perform network configuration changes and maintenance tasks.
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• Maintain accurate documentation of network infrastructure and procedures.
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• Collaborate with other teams to ensure seamless service delivery.
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• Participate in on-call rotations to provide 24/7 support.
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Skills:

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• Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.).
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• Experience with routing and switching technologies (Cisco, Juniper, etc.).
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• Proficiency in network monitoring tools (SolarWinds, Nagios, etc.).
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• Excellent troubleshooting and problem-solving skills.
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• Ability to work independently and as part of a team.
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Desired Candidate Profile

We are seeking an experienced NOC Engineer L2 to join our on-site team in the United Arab Emirates on a contract basis. This role is ideal for a highly skilled professional with around 10 years of overall experience and at least 7 years of relevant hands-on exposure in a Network Operations Center environment. The successful candidate will be responsible for advanced network monitoring, incident management, and troubleshooting across complex infrastructure, ensuring high availability, stability, and performance of critical systems.

Company Industry

• IT - Software Services

Department / Functional Area

• Engineering
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