NOC Engineer L2 at Training Basket
Noida, Uttar Pradesh, India -
Full Time


Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Monitoring, Troubleshooting, ISP Networks, BGP, OSPF, Static Routing, VLAN, IP Pools, Fiber Issues, Last-Mile Issues, Customer Support, Documentation, Router Configuration, Switch Configuration, Firewall Verification, IP Whitelisting

Industry

IT Services and IT Consulting

Description
The Junior L2 NOC Engineer is responsible for 24×7 monitoring, troubleshooting, and ensuring stability of ISP network infrastructure including Core, Aggregation, and Access networks. The role handles customer-impacting incidents escalated from L1 and ensures high availability and SLA compliance. Requirements Monitor ISP networks including Internet, ILL, MPLS, Broadband, and Leased Line links Analyze alarms such as link down, latency, packet loss, and flapping Perform L2 troubleshooting on routing (BGP, OSPF, Static), VLAN, IP pools, fiber and last-mile issues Handle enterprise customer tickets and ensure SLA-based restoration Maintain proper documentation, shift handovers, and escalation notes Support basic configuration on routers (Cisco, Juniper, Huawei, MikroTik) and switches Perform ACL checks, firewall rule verification, and IP whitelisting/blacklisting
Responsibilities
The Junior L2 NOC Engineer is responsible for 24×7 monitoring and troubleshooting of ISP network infrastructure. The role ensures stability and high availability while handling customer-impacting incidents escalated from L1.
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