JOB DESCRIPTION:

The focus of this position is to manage escalations handed over to the individual. The individual will
also be required to manage the infrastructure from a proactive point. Part of the Job function is to
provide recommendations on how to improve the availability of the environment and manage
capacity growth. They will also be involved with architectural designs from time to time. Performing a
mentorship role for junior engineers.

MUST HAVE EXPERIENCE IN AT LEAST TWO OF THE NETWORK MANAGEMENT PRODUCTS BELOW:

• Cisco Cloud and Management Platforms
• Network Automation
• Opmanager preferably

TECHNICAL SKILLS

• Teck Stack- must have technical skills in network protocols, troubleshooting, monitoring tools, incident management, server administration, scripting, virtualization, routing, and switching.
• Communication - strong communication and teamwork abilities to collaborate effectively with colleagues and escalate complex issues when necessary.

Please refer the Job description for details