NOC L1, L2, L3 Engineers

at  Netsinternational Communication

We are looking for NOC L1, L2, L3 Engineers to join our team. The Network Operations Center (NOC) Engineers will be responsible for monitoring, maintaining, and troubleshooting network infrastructure and services. The Level 1 Engineer will handle basic network incidents and service requests, escalate more complex issues to Level 2 and Level 3 Engineers, and document incidents in the ticketing system. The Level 2 Engineer will provide advanced support and resolution for network incidents, perform proactive monitoring and maintenance tasks, and assist in troubleshooting network devices and connectivity issues. The Level 3 Engineer will lead in-depth technical investigations, root cause analysis, and participate in network design projects to enhance infrastructure performance and reliability. Successful candidates must have strong technical skills in networking, security, and troubleshooting, as well as the ability to work effectively under pressure and collaborate with cross-functional teams.

• Monitor and manage network infrastructure and services.
• Handle network incidents and service requests at the assigned level.
• Escalate complex issues to higher-level engineers when necessary.
• Document incidents and resolutions in the ticketing system.
• Provide advanced support and resolution for network incidents.
• Perform proactive monitoring and maintenance tasks.
• Assist in troubleshooting network devices and connectivity issues.
• Lead technical investigations and root cause analysis for critical incidents.
• Participate in network design projects to enhance infrastructure performance.
• Collaborate with cross-functional teams to address network-related issues.
  Job Type: Full-tim