COMPANY DESCRIPTION

NETS is a leading global Solutions Provider and Systems Integrator, dedicated to empowering the future through our integrated approach and commitment to delivering Innovative, Intelligent, and Integrated Solutions (NETS 3 I’s), executed Effectively, Efficiently, and Economically (NETS 3 E’s).
Our diverse portfolio spans three core verticals: Infrastructure, Digital, and Managed Solutions. Our services include Access Networks (Fixed & Wireless), Enterprise Data Networks, Cloud Solutions, Cybersecurity, Automation, Resource Outsourcing, and Managed Services.
With over 40 years of proven domain expertise, 3,000+ successful project deliveries valued over $200 million, and 900+ skilled professionals, NETS is a trusted partner to over 200 clients across 23 countries. Headquartered across the UK, UAE, Saudi Arabia, and Pakistan, we continue to expand our global presence.

JOB DESCRIPTION

We are currently seeking NOC L1 Engineers to join our client engagements across the United Kingdom. The ideal candidate will be responsible for first-level network operations support in a fast-paced, mission-critical environment. This position offers opportunities to work with major global clients and advance your career in network operations.

REQUIREMENTS

• 2 to 4 years of experience in a NOC environment
• CCNA certification (mandatory); CCNP is a plus
• Exposure to Cisco routers and switches (ISR, ASR Series, IOS, IOS-XE)
• Basic knowledge of Cisco Data Center technologies (Cat6K/N5K/7K, ACI)
• Understanding of network protocols, routing, switching, and network security principles
• Exposure to multi-vendor environments is preferred
• Familiarity with monitoring tools and ticketing systems
• Strong analytical and troubleshooting skills
• Excellent verbal and written communication skills
• Willingness to work in a 24/7 shift rotation if required

PREFERRED SKILLS

• Exposure to scripting languages (Python, NodeJS)
• Familiarity with Cisco Wireless, Load Balancers, and Unified Communications tools
• Basic understanding of ITIL and incident management processes
• Previous experience in a Carrier / ISP environment is a strong advantage.
  Job Type: Full-time

Application question(s):

• How many years of experience do you have as a NOC L1?
• What is your current annual salary?
• What is your expected annual salary?
• What is your nationality?
• What would be your notice period if selected for this position?

Work Location: In perso

• Monitor network performance and system alerts using NMS tools
• Perform first-level incident diagnosis, escalation, and resolution
• Troubleshoot issues related to routers, switches, firewalls, and wireless access points
• Document incidents and actions taken in the ticketing system
• Work in collaboration with L2/L3 engineers for issue escalation and resolution
• Ensure adherence to operational processes, SLAs, and customer service standards