Job summary:

We are seeking a senior NOC network & security engineer (L1–L2) to monitor, troubleshoot, and support enterprise network and security infrastructure. The role involves handling connectivity issues, performing initial incident response, and executing approved network changes while ensuring adherence to operational policies and runbooks.

Key responsibilities:

Monitor and support network and security devices including routers, switches, firewalls, VPNs, and load balancers.

Act as the first line of support for connectivity issues, link failures, latency problems, and interface errors.

Identify and respond to basic security events and escalate incidents when required.

Execute standard network configuration changes in accordance with ICP policies and operational runbooks.

Perform initial troubleshooting, diagnostics, and incident documentation.

Collaborate with L3/network engineering teams for complex issue resolution.

Ensure continuous availability and performance of network infrastructure.

Required skills:

Strong understanding of networking fundamentals (TCP/IP, routing, switching).

Experience with network monitoring tools and NOC operations.

Knowledge of firewalls, VPN technologies, and basic network security concepts.

Ability to troubleshoot connectivity, latency, and interface-related issues.

Familiarity with incident management and change management processes.

Position details:

Position title: AUH - NOC network & security engineer (L1–L2)

Location: United Arab Emirates

Experience required: 7 years

About the CompanyAIQU connects future-ready technology specialists with forward-looking organisations. We help businesses deliver high-impact and high-quality technology projects by using our unrivalled global sourcing capabilities to attract diverse talent within the region.

Our bespoke staffing solution offers the most flexible option you can have while maintaining 100% legislative compliance. AIQU’s fast and highly responsive employee management processes are designed to provide your most valuable assets, your people, with a seamless experience!

From business analysts to change managers; from front-end developers to back-end engineers, full-stack developers, and database administrators; from process analysts to software architects; AIQU can provide and manage specialists for a technology transformation project or for a project in maintenance phase across six key verticals.