NOC Receptionist at St. Paul's Senior Services

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

24.04

Posted On

19 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Monitoring, Emergency Response, Communication Skills, CCTV Operation, Fire Panel Operation, Intercom Systems, Radio Communication, Customer Service, Conflict Resolution, Administrative Support, Professionalism, Independent Judgment

Industry

Hospitals and Health Care

Description

Connect with the Greatest Generation and join us at St. Paul's! You will be able to make a difference in the lives of countless seniors by providing comfort and life-changing experiences every single day. Our team is looking for compassionate, caring and considerate companions to become angels for San Diego's residents and participants in the best years of their lives! This is a Full-Time position with a schedule of Monday - Thursday from 11:00PM - 7:00AM. JOB SUMMARY: Responsible for all reception desk functions necessary to ensure the service and safety of all residents and employees in the facility. All responsibilities are to be done in a professional, courteous and conscientious manner. Position is a key and highly visible one in the St. Paul's safety and security process. ESSENTIAL DUTIES AND RESPONSIBILITIES: Monitors all security doors and gates leading into facility and garage. Maintain security of building at all times. Interacts with, receives and implements security instructions from the Facilities Manager. Understands fully all emergency and security alarm systems, all intercom systems and telephone systems at ALL St. Paul's facilities. Attends all training, where required, of all emergency alarm and communication systems. Where appropriate and requested, coordinates training of other staff on emergency alarms and communications systems. Understands fully and utilizes, as required, all emergency telephone, pager and disaster contact lists, policies and procedures. Ensures "Radio Contact" at all times between Manor and Villa, and with CCC at times CCC is open. Knows and understands radio equipment and its use, especially when there may be a power failure and the telephone systems are not working. Performs "radio checks" with other facilities and with security personnel during day and evening periods. Reports problems to the Facilities Manager at earliest possible time. Processes requests made by residents for service, repairs, food trays, and emergency help MINIMUM QUALIFICATIONS: Must be at least 18 years of age and possess good communication skills, both verbal and written. Must be able to speak fluently in English. Able to interact with staff, visitors and residents in a calm and professional manner, both in person and by telephone. Must be able to deal with emergency and stressful situations in a positive and calming manner. Must enjoy contact with and have compassion for seniors. Must present self well dressed, neat and well groomed. Must be able to promote a positive and professional image of St. Paul's at all times. Must be capable of using good judgment and acting independently with no or little supervision. Must be able to operate telephone systems, intercoms, door opening systems and sort postal deliveries as needed. Must be able to fully understand and operate facility fire panels and CCTV security systems EDUCATION AND/OR EXPERIENCE: Position requires a high school diploma or its equivalency. Experience in a field requiring contact with the public highly desired. St. Paul’s Benefits: Health, dental, vision, life Same day pay available! Flexible Vacation Time - 17 days! Paid Sick Time Education reimbursement - up to $3,000 a year! Qualified Public Student Loan Forgiveness (PSLF) employer 403(b) with match Child care available Employee referral bonuses Upward mobility! You Make Us Who We Are! At St. Paul’s Senior Services, we believe a diverse workforce has driven our history of enriching the lives of senior communities in San Diego, which is why we are committed to cultivating an environment where you feel empowered, supported and respected. By valuing your unique perspective, voice, strengths, experience and background, we aim to foster a culture where you feel included and comfortable being your true self. You matter! St. Paul's is the leading provider of caring senior services since 1960. We have locations throughout San Diego County including 5 in San Diego (Bankers Hill), 2 in Chula Vista, and 1 in El Cajon. St. Paul's strives to be the most outstanding and innovative senior home and service provider in California. We are dedicated to serving the physical, spiritual and social needs of the elderly and community, fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs. YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE. To learn more about St. Paul’s Senior Services, please visit www.stpaulseniors.org. St. Paul’s Senior Services is an Equal Opportunity Employer

Responsibilities

Manage reception desk functions to ensure the safety and service of residents and employees. Monitor security systems, handle emergency communications, and process resident service requests.