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NOC Service Analyst (Student Position) at Mobileye

Jerusalem, Jerusalem District, Israel -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

0.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Monitoring, Troubleshooting, Technical Analysis, IT Support, Network Diagnostics, Preventative Maintenance, Data Analysis, Reporting, Ticketing Systems, Python, C++, English Proficiency

Industry

Motor Vehicle Manufacturing

Description

We're on the lookout for a NOC Engineer to join our team in Jerusalem and work with a team of NOC engineers to support the operation of the network operation center. Our NOC Engineers monitor, troubleshoot, and proactively manage customer engagements through technical analysis and outstanding communication skills in multiple channels. \n What will your job look like? Monitor the network, servers, hardware, routers, switches, firewalls, and remote technologies Field incoming calls, help clients troubleshoot IT 1st level issues, diagnose network and server problems, and provide resolutions Oversee the preventative maintenance of all networking equipment for various industries Document all incoming calls and record the technical issues addressed in each call Analyze data, build and provide reports base on that data Maintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each call All you need is: Engineering degree student with at least four semesters remaining Ability to work weekends and nights Ability to provide 3 shifts per week High level of English Knowledge in Python and C++ - Advantage \n Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!

Responsibilities

Monitor and manage network operations, including servers, routers, and firewalls, to ensure stability. Provide first-level IT support, troubleshoot client issues, and maintain detailed technical documentation and logs.