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NOC Supervisor at AMERICAN TOWER CORPORATION
Lagos, Lagos, Nigeria -
Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Follow-up, Communication, Organizational Skills, Relationship Building, Self-motivated, Stress Management, Adaptability, Quantitative Analysis, Critical Thinking, Teamwork, Multi-tasking, Time Management, Network Monitoring, Data Interpretation, Fault Assessment, Microsoft Office

Industry

Telecommunications

Description
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries. We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow’s needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us! For more information about how American Tower is building a more connected world, visit americantower.com. American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
Responsibilities
The NOC Supervisor will provide continuous onsite management for the 24/7 Network Management Centre, partnering with external vendors to oversee tickets, escalations, and ensure maximum network service availability. This role is also responsible for creating quality reports on network availability and ensuring appropriate response times and ticket escalations.