Nômade Temple Ibiza - Reception Shift Leader 🌿 at Nomade Temple Madrid

Sant Joan de Labritja, Balearic Islands, Spain -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Operations, Team Leadership, Guest Relations, Conflict Resolution, Cash Handling, Operational Efficiency, Communication, Problem-solving, Staff Training, Performance Management, Hospitality Management, Reporting

Industry

Hospitality

Description

About Nômade Temple Ibiza Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences Your role As a Reception Shift Leader, you will oversee the Front Office operations during your shift, ensuring exceptional guest service, operational efficiency, and smooth coordination between team members. You will lead by example, supporting the reception team while guaranteeing a seamless guest experience from arrival to departure. What you will do : • Supervise and support the Reception team during your shift • Ensure smooth check-in, check-out, and daily front desk operations • Act as the main point of contact for guest requests and issues during the shift • Handle escalated guest concerns with professionalism and efficiency • Coordinate closely with Housekeeping, Concierge, and other departments • Ensure accurate daily reports, cash handling, and front office procedures • Monitor room status, arrivals, departures, and VIP guest movements • Support training, motivation, and performance of reception staff • Ensure compliance with hotel standards, policies, and procedures • Maintain a high level of service quality and guest satisfaction at all times Who we’re looking for : • Strong leadership skills with a hands-on approach • Excellent communication and problem-solving abilities • Calm, organized, and efficient under pressure • Guest-oriented mindset with attention to detail • Ability to motivate and support a team • Strong sense of responsibility and operational awareness Requirements : • Previous experience as Receptionist, Front Desk Supervisor, or Shift Leader • Solid knowledge of Front Office operations and procedures • Experience handling guest relations and team supervision • Fluent in Spanish and English (additional languages are a plus ) • Valid EU / Ibiza work permit Why join us? Because at Nômade, hospitality is not just operations — it is emotion, precision, and experience. You will be part of a vibrant environment where people, culture, and creativity come together to create unforgettable moments. Equal Opportunity Commitment At Nômade Temple, we are committed to creating a fair, inclusive, and respectful environment for all. We ensure equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.

Responsibilities

The Reception Shift Leader oversees daily front office operations, ensuring smooth check-in and check-out processes while maintaining high service standards. They also provide leadership and support to the reception team, acting as the primary point of contact for guest requests and escalated issues.