Non-Clinical Specialist [Data Analyst] at Pointwest

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Data Processing, Business Analytics, Healthcare Operations, Microsoft Office, Communication Skills, Presentation Skills, Problem Solving, Quality Control, Agility, Documentation, Client Standards, Continuous Improvement, Collaboration, Customer Centricity

Industry

IT Services and IT Consulting

Description

About the Role The Data Analyst (Non-Clinical) supports Pointwest’s Healthcare and Retail Strategic Business Unit by encoding, organizing, validating, analyzing and configuring (if needed) operational and client data in accordance with defined standards and requirements. The role ensures high-quality data processing, timely issue resolution, and insightful reporting to support business decisions. Key Responsibilities Encode, organize, and validate data from customer-submitted forms & internal documents, into databases, spreadsheets, or automated systems in compliance with client standards. Coordinate, validate, and complete benefit enrollment requests accurately and within agreed service levels. Analyze submitted data to identify, resolve, and prevent errors prior to downstream processing. Research and supply required documentation to fulfill program-specific data requirements. Manage the department mailbox by acknowledging requests, assigning tasks appropriately, and ensuring timely responses. (specific to Admin Role) Apply best practices in data analysis and healthcare operations to support continuous business improvement initiatives. Provide daily quality control support to ensure all requests and addenda are processed correctly and consistently. Complete all required processing functions to ensure timely and accurate delivery of assigned tasks. Demonstrate agility by quickly adapting to changes in client requirements, tools, and workflows. Maintain up-to-date professional knowledge in data analytics, healthcare operations, and relevant tools. Attend and complete all required training programs as identified by the supervisor or organization. Required Qualifications Bachelor’s Degree in Information Technology, Computer Science, Statistics, Business, Data Administration, Healthcare Administration, or a related field. At least 1–2 years of work-related experience in data analysis, data processing, or business analytics, preferably in a healthcare or services environment (level may vary depending on role seniority). Strong proficiency in Microsoft Office or Open Office applications, particularly Outlook, Excel, PowerPoint, Word and collaboration tools. Ability to quickly learn and adapt to client-specific systems, tools, and software. Excellent communication and presentation skills, with the ability to translate data into meaningful insights. Commitment to Leadership, Excellence, and Innovation, and alignment with Pointwest’s culture of Agility, Accountability, Collaboration, Innovation, and Customer Centricity. Willingness to be assigned to Quezon City and/or Makati City as business needs require Preferred Qualifications (Nice to Have) PBM Domain Knowledge SQL Basic understanding or exposure

Responsibilities

The Data Analyst encodes, organizes, validates, and analyzes operational and client data to ensure high-quality data processing and insightful reporting. The role also involves managing benefit enrollment requests and providing quality control support.