We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.

• Oversee product activation processes, emphasizing user access entitlements and permissions.
• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.
• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.
• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.
• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.
• Collaborate with product, IT, and business teams to support data analysis for product launches.
• Document business use cases, operational procedures, and functional requirements for product activation.
• Develop and maintain best practices and process documentation to ensure scalability and consistency.
• Apply frameworks for organizing and tagging raw data to enhance usability.
• Contribute to continuous improvement initiatives for activation tools and processes.
• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field.
• At least five years of experience in a product operations, data analytics, or business analyst role.
• Expertise in Excel, including formulas, pivot tables, and data cleaning, along with proficiency in Power BI.
• Familiarity with user access entitlements or permissioning-related data is preferred.
• Strong written communication skills for creating clear documentation and reports.
• Experience with productivity tools such as Confluence, SharePoint, and Asana.
• Highly organized and methodical with the ability to manage multiple priorities.
• Strong interpersonal skills to effectively communicate technical information to non-technical audiences.
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