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Non-Technical Customer Support at Ralliant
Neuhausen am Rheinfall, Schaffhausen, Switzerland -
Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem-Solving, Attention to Detail, Documentation, ERP Systems, RMA Creation, Issue Resolution, Order Entry, Inventory Coordination, Fluency in English, Fluency in French

Industry

Electrical Equipment Manufacturing

Description
Service Support for customers: Manage the end-to-end processing of customer service requests and contracts, including RMA creation, verification. Communication: Strong verbal and written communication skills to engage effectively with customers and internal stakeholders. Proven ability to manage multiple priorities, maintain accurate documentation, and meet deadlines. Problem-Solving: Proactive approach to identifying and resolving issues quickly and efficiently. Attention to Detail: High level of accuracy in order entry, tracking, and inventory coordination. Fluency in English and French preferable; knowledge of additional languages is a plus. Experience with ERP systems such as OpenUp Time , Oracle or SAP is a plus.
Responsibilities
Manage the end-to-end processing of customer service requests and contracts. Engage effectively with customers and internal stakeholders to resolve issues quickly and efficiently.