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Non-Voice CSR | Healthcare Account | Get a 21K Signing Bonus at ISTA Solutions Inc

Manila, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Document Management, BrightTree, SharePoint, Microsoft Excel, Microsoft Word, PDF Management, English Communication, Data Entry, Back-Office Operations

Industry

Outsourcing and Offshoring Consulting

Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Process orders accurately and efficiently using the client tool (BrightTree). Organize and manage medical documents in PDF format. Upload PDF documents to the client tool as required. Maintain and manage documents via the client's SharePoint system. Perform additional tasks related to order processing and PDF document management as needed. Send and receive reports via email, ensuring all communication is timely and accurate. At least 6 months Back-Office work experience US Healthcare BPO experience is an advantage Must be keen to details Must be proficient in MS Excel, Word, PDFs Good verbal and written English skills Willing to work onsite in Makati Amenable working night shift What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives

Responsibilities

The role involves accurately processing orders using the BrightTree tool and managing medical documents via PDF and SharePoint. It also requires handling reports via email and ensuring timely communication.