The Jacobs & Cushman San Diego Food Bank is currently hiring a full-time, salaried, and benefited Nonprofit Services Manager: at our Miramar location. :

DID YOU KNOW? :

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 450 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 52 million pounds of food in fiscal year 2024-2025; almost 45% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
  We are committed to innovation and sustainability to reduce our impact on the environment. We have 1,400 solar panels, we are LEED v4 Gold Certified, we have a 3,600 sq. ft composting and recycling center that houses our recycling and composting machine, and received the 2020 Business Waste Reduction & Recycling award?

EDUCATION, TRAINING AND EXPERIENCE :

A typical way of obtaining the necessary education, training, and experience for this position includes:

• Degree in Nonprofit Management, Business, Sociology or related field.
• 5+ years Program Management experience preferably at a Nonprofit organization.
• 5+ years’ experience directly managing and developing staff.

KNOWLEDGE OF: :

• Intermediate skills in Windows Operating Systems and Microsoft Office Suite (Excel, Outlook, PowerPoint, Publisher, Word).
• Public speaking principles and practices; and/or customer service skills.

LICENSES, CERTIFICATES, SPECIAL REQUIREMENTS :

• Valid CA driver’s license
• Bilingual Spanish/English preferred.

POSITION PURPOSE:

Under the direct supervision of the Director of Programs, the Nonprofit Services Manager performs a wide variety of routine to moderately difficult responsibilities and specialized administrative and program-related duties in support of the Jacobs & Cushman San Diego Food Bank’s (Food Bank) operations, including, to oversee the success of specialized and food distribution programs provided by the Food Bank and all agencies and organizations partnering with SDFB and performs other related duties as assigned.

PRIMARY RESPONSIBILITIES :

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. All duties are expected to be performed in accordance with existing company policy and procedure. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for the overall success of the Neighborhood Distribution, Mobile Pantry, Super Pantry, Food to Nonprofits Program, Emergency Food Assistance Program, School Based Programs, College Hunger Relief, and Diaper Bank.
• Responsible for oversight and expansion of client data systems to better inform program decisions
• Develop and maintain relationships with other basic needs service providers in San Diego County to assist with resource connection and solutions to reduce hunger in San Diego County.
• Establish a system for both initial and ongoing reviews of Partner organizations; monitors Partner participation to assure full compliance with Food Bank and USDA regulations. Additionally, the position calls to the attention of the Director of Programs any deviation or shortfalls by any Partner agency with respect to established rules and recommends corrective action.
• Create and deploy Food Bank University curriculum to grow agency capacity.
• Strategically solicits new Partners and cultivates relationships to enhance food distribution and promotion of food security resources throughout San Diego County
• With the support of the Director of Programs and VP of Operations prepares and executes all necessary actions for state and federal audits.
• Prepare regular reports pertaining to Partner performance and compliance; and consults and advise Partners regarding all aspects of participation with the Food Bank.
• Daily usage of our inventory/Partner database (Primarius), client database (Oasis Insight), Excel and Outlook are essential. All written and verbal correspondences need to be clear and precise.
• Timely reports on program performance as well as status updates on staff performance will be required each month.
• Work with the Food Procurement Coordinators to encourage use of bulk purchase and food recovery programs.
• Oversee agency relationships, monitoring, and monthly reporting for all agency Partners
• Work with the Nutrition & Wellness Educator and CalFresh Outreach Coordinators to provide nonprofit partners with all nutrition education and CalFresh resources available through the Food Bank and promote nutrition banking throughout their messaging.
• Support the development department by providing ongoing supporting documentation as needed. Create RFP’s and criteria for each grant.
• Effectively communicate program related information to direct reports and team members regarding grants, budgets, goals, and opportunities through weekly interdepartmental meetings and monthly department meetings
• Deploy and manage feedback mechanism to provide input on programmatic changes from both partner agencies and food recipients
• Represent the Food Bank at a variety of meetings related to hunger relief including coalitions and working groups.
• Other duties as assigned