At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.
Position Overview
Love the Nordic lifestyle and have a passion for leadership? Join the Mt. Hood Meadows team as our Nordic Center Operations Supervisor and play a key role in creating exceptional guest experiences on and off the trail.
In this dynamic position, you’ll lead the day-to-day operations of our Nordic Center—supervising instructors, coordinating lesson logistics, managing snow removal and signage setup, and ensuring guests feel welcomed and informed. You’ll also assist in developing new programs and products to grow our Nordic community while supporting a high-performing, guest-focused team.
If you’re an organized multitasker with a heart for the outdoors and a talent for guiding others, this is your chance to help shape one of the most scenic, high-energy departments on the mountain.
This is a full-time, seasonal position

Qualifications & Experience

• Minimum 1 year of experience in a high-volume guest service environment.
• Strong guest service and guest recovery skills.
• Enthusiastic and knowledgeable about Nordic skiing and snowshoeing
• Excellent written and verbal communicator.
• Strong in computer applications, including Office 365, Google Drive, etc and learning new applications
• Strong organizational skills and ability to advance several projects simultaneously.
• Strong decision-making skills.
• Strong interpersonal skills and leadership abilities.
• Ability to work without supervision.
• Availability to work weekends and holidays.
• Proficiency with RTP or similar POS experience with payment handling.
• Experience with creating How-To and/or Knowledgebase materials.
• OLCC Server’s License (may be obtained on the job, at employee’s own expense)
• 18 years of age or older
• High school diploma or equivalent

Preferred Qualifications & Experience

• Supervisory experience in guest service industry
• Experience teaching, coaching, or leading group activities
• Prior Nordic skiing instruction or related coaching
• Current PSIA Cross Country Certification
• Bilingual or multilingual

Please refer the Job description for details