Nordic Circuit Host - Spa Host at RITUAL Nordic Spa
Victoria, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

18.0

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sauna, Organization Skills, Disinfection

Industry

Hospitality

Description

WHO WE ARE

We are a community wellness destination that brings real life change to those who take part in the therapies we offer. As a digital free detox space, we bring bodies and minds back to a peaceful place, so our guests can return to the outside world refreshed and reset.

REQUIRED EXPERIENCE, SKILLS AND ABILITIES

  • Experience in a public-facing, hosting, or customer service role (preferred)
  • High energy, positive, upbeat approach to helping people
  • Punctuality and exemplary time management
  • High attention to detail, good organization skills
  • Solution oriented and able to quickly problem solve
  • Willing to help & support your teammates daily
  • Available to work weekends, including holidays as needed
  • Strong demonstration of cleanliness and skills related to disinfection, sanitization
  • Knowledge and understanding of spa operations and treatments an asset
  • Love of sauna & Nordic principles
  • Must be 18+ years old

How To Apply:

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Responsibilities

THE ROLE

Our Hosts help ensure an outstanding guest experience by welcoming everyone into the spa & providing knowledge and advice on how to get the best results from our hot + cold circuit. They keep the circuit running efficiently and make sure that all facilities are clean & organized.

RESPONSIBILITIES:

  • Provide a warm encounter with guests to promote comfort and ease
  • Escort guests on facility tours & explain process and benefits of sauna circuit
  • Maintain highest level of cleanliness of entire spa facility
  • Perform regular maintenance, cleaning and testing of Plunge pool, sauna and steam room
  • Check changerooms regularly to stock lockers with towels and ensure provided amenities are full
  • Consistently circulate around spa and outside to patio areas to ensure areas are clean
  • Fold clean laundry as necessary and restock all areas where needed
  • Move used linens to designated location for pick up and receive incoming clean linens from linen cleaning company and store them appropriately
  • Responsible to provide weekly/monthly inventory of cleaning supplies and restock when necessary
  • Work as a team and help with opening and closing duties
  • Report any problems (maintenance, guest issues, IT, equipment failure, accidents) to Spa Supervisor/Manager for quick resolution
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