WHO WE ARE

We are a community wellness destination that brings real life change to those who take part in the therapies we offer. As a digital free detox space, we bring bodies and minds back to a peaceful place, so our guests can return to the outside world refreshed and reset.

REQUIRED EXPERIENCE, SKILLS AND ABILITIES

• Experience in a public-facing, hosting, or customer service role (preferred)
• High energy, positive, upbeat approach to helping people
• Punctuality and exemplary time management
• High attention to detail, good organization skills
• Solution oriented and able to quickly problem solve
• Willing to help & support your teammates daily
• Available to work weekends, including holidays as needed
• Strong demonstration of cleanliness and skills related to disinfection, sanitization
• Knowledge and understanding of spa operations and treatments an asset
• Love of sauna & Nordic principles
• Must be 18+ years old

THE ROLE

Our Hosts help ensure an outstanding guest experience by welcoming everyone into the spa & providing knowledge and advice on how to get the best results from our hot + cold circuit. They keep the circuit running efficiently and make sure that all facilities are clean & organized.

RESPONSIBILITIES:

• Provide a warm encounter with guests to promote comfort and ease
• Escort guests on facility tours & explain process and benefits of sauna circuit
• Maintain highest level of cleanliness of entire spa facility
• Perform regular maintenance, cleaning and testing of Plunge pool, sauna and steam room
• Check changerooms regularly to stock lockers with towels and ensure provided amenities are full
• Consistently circulate around spa and outside to patio areas to ensure areas are clean
• Fold clean laundry as necessary and restock all areas where needed
• Move used linens to designated location for pick up and receive incoming clean linens from linen cleaning company and store them appropriately
• Responsible to provide weekly/monthly inventory of cleaning supplies and restock when necessary
• Work as a team and help with opening and closing duties
• Report any problems (maintenance, guest issues, IT, equipment failure, accidents) to Spa Supervisor/Manager for quick resolution