Nordic Rental & Lesson Check-In Agent at Boyne Resorts

Snoqualmie Pass, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Feb, 26

Salary

24.1

Posted On

23 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Basic Computer Skills, Multitasking, Guest Service Skills, Customer Service, POS Experience

Industry

Hospitality

Description

Overview Bring your passion for skiing! The Nordic Rental & Lesson Check-In Agent is the first point of contact for guests in the Nordic rental shop. They provide a warm welcome, assist with online reservations and walk-up sales, and guide guests through the rental and lesson check-in process. Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts. Responsibilities Job duties may include, but are not limited to: Process rental and lesson transactions, reservations, discounts, and returns accurately. Ensure all rental agreements and waivers are completed and signed correctly. Provide guests with clear information about rental and lesson products, upgrades, and the Nordic base area. Follow all company policies regarding paperwork, reporting, and loss prevention. Answer rental shop phones courteously and professionally. Request additional assistance when lines form to maintain guest satisfaction. Use basic computer skills to manage daily inventory, including scanning equipment in and out. Maintain a professional appearance and positive attitude — look the part and play the part! Wear a name tag and uniform at all times while on duty. Qualifications What we are looking for: Must have basic computer skills. Multitasking and guest service skills Previous experience in dealing with the public and providing customer service is desired. Previous POS experience is beneficial. Must be 18 years or older. Click Here for Full Job Description Join our team and enjoy The Summit Experience! Wage and Benefit Info: The wage for this positions is: $21.50 - $24.10/hr This is a non-benefited role. All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2-year vesting cliff). All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year. All Team Members may participate in our Ally Heath benefit. It gives fast and easy access to Telemedicine and Mental Health appointments. It covers all family members and there are no copays or deductibles. It is a $4 deduction each week. It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.

Responsibilities

The Nordic Rental & Lesson Check-In Agent processes rental and lesson transactions and assists guests with online reservations and walk-up sales. They ensure all rental agreements are completed correctly and provide clear information about products and services.