Nordic Speaking Customer Service for Finance industry at Patrique Mercier Recruitment

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Nordic Languages, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving Skills, Attention to Detail, Knowledge of Financial Products, CRM Software Familiarity

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment is excited to announce an opening for a Nordic Speaking Customer Service representative in the finance industry. As a leading agency that connects talented candidates with their ideal jobs in their native languages across various countries, we specialize in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process guarantees that we align the best candidates to the right employers, ensuring mutual success. We are proud to be a project owned by The House of Mercier, and we are committed to helping you find your dream job abroad. In this role, you will serve as a vital communication link between customers and the company, providing assistance and solutions to customer queries related to finance. Your ability to speak Nordic languages fluently will be crucial in delivering exceptional service while also enhancing customer satisfaction and loyalty. If you are passionate about delivering high-quality support and have a flair for the finance industry, we would love to hear from you. Responsibilities Provide exceptional customer service to Nordic-speaking clients in the finance sector. Respond promptly and effectively to customer inquiries via phone, email, and chat. Assist customers in resolving issues related to financial transactions and account management. Document customer interactions accurately in our CRM system for future reference. Maintain a strong knowledge of our financial products and services to better assist customers. Collaborate with other departments to resolve complex customer issues and ensure a seamless service experience. Monitor customer feedback and escalate unresolved issues as necessary. Fluency in Nordic languages (Swedish, Norwegian, Danish, or Finnish) and English, both written and spoken. Proven experience in customer service, preferably in the finance industry. Strong communication and interpersonal skills to engage with customers effectively. Ability to work in a fast-paced environment while maintaining attention to detail. Familiarity with customer service software and CRM systems is an asset. Problem-solving skills with a customer-first mindset. Willingness to work flexible hours, including evenings or weekends if required. Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Competitive Salary by Greek standards Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation ) Free Greek Lessons, Engagement Activities

Responsibilities

Provide exceptional customer service to Nordic-speaking clients in the finance sector. Assist customers in resolving issues related to financial transactions and account management.