NORTH AMERICAN TRAILER-ENGINE SHOP SERVICE ADVISOR at North American Trailer Sales LTD

Inver Grove Heights, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

38.0

Posted On

30 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Aptitude, Detail Oriented, Customer Service Skills, Computer Skills, Organizational Skills, Multi-tasking, Communication Skills, Reliability, Work Ethic, Honesty, Respect

Industry

Individual and Family Services

Description

Description If you are looking for a great place to have a career, grow, and advance- let's talk!! We are a Minnesota based family-owned business with our main location in Inver Grove Heights, MN. We are hiring a 2nd shift Service Advisor for our Truck Shop. This position handles the day-to-day supervision of shift operations and technicians. We are looking for someone with mechanical aptitude; detail oriented; willing to jump in and help out where needed; and strong computer skills with a great work ethic. SHIFT: 1st Shift, Monday- Friday, 6am-3pm BENEFITS: Industry leading pay and benefits, paid weekly, overtime opportunities, PTO rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech referral bonuses, plus so much more! WAGE: $25- $38+/hr (varies based on skillset and experience) Awarded "Star Tribune's Top Workplaces" 6 years in a row!!!We like to work hard, play hard, and take pride in everything we do. The essential duties include: •Provide leadership and direction to the technicians •Evaluate technician’s skillset and provide training as needed •Assist technicians in locating parts / job related issues •Schedule shift work •Call in customer repairs and approvals / unit updates •Organize shift with parts to pick up and vehicles for repair •Create estimate (if needed) and invoice repair orders in a timely manner •Related activities that promote the goals of the Organization Requirements We'd love to have you as part of our team. The ideal candidate would have the following skills: Willingness to jump in and help out where needed Attention to details Repair and shop operation knowledge Good customer service skills Good computer skills Exceptional organizational skills and ability to multi-task Able to receive feedback on operations from Techs / Service Writer Good written and verbal communication skills Reliability and a dedication to be a hard worker Ability to work independently maintaining a safe, efficient and friendly work environment Honesty and respect Most importantly, we are looking for someone who fits with our company values: Values people Gives people with strengths the opportunity to exercise them Doesn't treat lack of success as failure Is very affirming and brings out the best in others Values and gives high quality Works hard Sees opportunities and integrates with existing business Is a good communicator Is humble Assumes responsibility for actions and commitments Attends to details Attends to operations Is competitive A little about who we are: Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs. We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. At North American Trailer our clients are treated with honesty and respect. Our Vision To be respected because of our strong family values that we put into every job we do. Our Mission Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve. Please apply online at our website - https://natrailer.com/ or through Indeed. Military Friendly. Veterans are encouraged to apply. North American Trailer is an EEO/AA/Minorities/Women/Vet/Disability Employer.

Responsibilities

The Service Advisor will provide leadership and direction to technicians, evaluate their skillsets, and assist with scheduling and customer repairs. They will also create estimates and invoices for repair orders in a timely manner.