North Iowa Emergency Services Specialist Overnight at YSS

Mason City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

19.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Supervision, Crisis Support, Documentation, Data Entry, Communication, Problem Solving, Time Management, Empathy, Respectful Behavior, Healthy Boundaries, Social Skills, Housekeeping Duties, Collaboration, Observational Skills, Listening Skills, Mentorship

Industry

Individual and Family Services

Description

Job Details Job Location: Mason City, IA Position Type: Full Time Education Level: High School/GED Salary Range: $17.00 - $19.00 Hourly Travel Percentage: Minimal Job Shift: Overnight Job Category: Direct Care - Emergency Services/Shelter We are YSS! YSS is seeking a motivated, supportive, quick thinking, night-owl to join our team as an Overnight Emergency Services Specialist! As an Overnight Emergency Services Specialist, will supervise and care for residential clients during the night and early morning hours, while providing an atmosphere of mutual respect and trust. A well-functioning, nightly living routing will be carried out so that all clients can sleep undisturbed, ensuring that clients remain in bed. Responsibilities include: Provide overnight supervision to ensure client safety and well-being Support a calm, consistent nighttime routine so clients can rest undisturbed Monitor and assist clients in the morning as they begin their day Complete client intakes and admissions paperwork as needed Answer calls for referrals, gather key information, and connect families to YSS or community resources Step in with crisis support if needed during your shift Model respectful behavior, healthy boundaries, and social skills Handle overnight housekeeping duties like cleaning and laundry Keep accurate documentation and log all client activity and incidents This description is not a complete list of the responsibilities of this position. Duties may change at any time. You’ll be helping youth feel safe, seen, and supported during the most vulnerable hours. If you're dependable, empathetic, and thrive when others are winding down, this could be the position for you. For more about YSS programs, please visit https://www.yss.org/program/. We value your lived experience. Do you have personal experience with substance use or addiction, with at least two years of current, continuous recovery? Are you passionate about sharing your story to support others on their journey to stability and healing? If you can you serve as a positive role model for sustained sobriety, providing mentorship, guidance, and hope to residents, we strongly encourage you to apply for this position. What you can expect in return... We believe in your potential, we meet you where you are, and we invest in your future. In addition to a welcoming workplace, collaborative and supportive colleagues, and mission-driven work that creates hope and opportunity by putting kids first, YSS offers the following benefits for this position: Medical, dental, vision, and life insurance Supplemental accident, critical illness, and hospital indemnity insurance Accrued PTO, plus paid time off for holidays, your birthday, and volunteering Employee Assistance Program Employee recognition program Personal wellness programs Pet insurance discounts PSLF Program qualification Retirement offerings Training opportunities This isn’t just a job - it’s a chance to be the spark in someone’s story. If you’re ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS. What we ask... We want to create a world where youth are valued and empowered to stand strong. To do this, we ask our staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a “Can Do” Spirit. Additionally, we ask for the following: MUST HAVES - Required Qualifications High School Diploma or higher. Two years of related work experience. Proficient with data entry and the use of Microsoft products including Word, Outlook, etc. Travel, including transporting clients, is required for this position. For YSS insurance purposes, you must: be 21 years of age, have a valid, state-issued, driver's license, have a clean driving record, and have adequate insurance coverage per YSS policy. SHOULD HAVES - Preferred Qualifications One year of experience in the management and supervision of adolescents in a residential setting. Ability to communicate, verbally and non-verbally, with excellent observational, listening, speaking, and writing skills. Ability to collaborate and able to work effectively with others regardless of backgrounds, identities, and status. Ability to use critical thinking skills to problems solve. Ability to manage resources effectively. Ability to manage one’s own time and the time of others. The IDEAL Candidate Will: Be mission-driven, with a commitment to equity, inclusion, and positive social impact. Possess a strong desire to make a positive difference for youth and their families is key. Consistently approach their work with humility, respect, and sensitivity to diverse backgrounds and lived experiences. Demonstrate reliability and independence, managing responsibilities with minimal supervision. Speak a second language (especially one spoken in our communities). Who we are (and why you'll love us)... We’re YSS—one of Iowa’s oldest and largest nonprofits dedicated to uplifting youth and putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive through education, counseling, and support that actually makes a difference. With a passionate, diverse leadership team and our brand-new, 50-acre recovery campus, we’re growing fast and thinking big. We're not just keeping up with the times—we're shaping the future of care for youth and families in Iowa. Want to know more about our mission and all the awesome things we’re up to? Visit yss.org! At YSS, we don’t just talk about diversity and inclusion—we live it, celebrate it, and grow from it every day. We believe the best teams are made up of all kinds of people, with all kinds of perspectives. That’s what makes us strong, creative, and downright awesome. We’re proud to be an Equal Opportunity Employer, and we’re all about creating a space where everyone feels respected, supported, and empowered to succeed—no matter your background, identity, or hairstyle. Our commitment to equity and inclusion is woven into everything we do, and we’re always working to do better, together. YSS is a nicotine-free workplace. Heads Up! Don’t Miss Our Messages! - Most of our communication with applicants happens through email—straight from our Paycom system. Be sure to keep an eye on your inbox (and maybe your spam/junk folder too, just in case our message took a detour). Got questions about your application or just want to say hi? Shoot us an email at recruitment@yss.org - we’re happy to help! The YSS Hiring Process Apply – Fill out the online app at yss.org/ysscareers. Assessment – We’ll check out your skills and experience. Interview – Phone, video, or in-person—we’ll chat and get to know you. References – Send us three+ people who can sing your praises. Screening – Background and driving checks (plus license verification if needed). Offer – If it’s a match, you’ll get a formal offer through Paycom. Keywords: Abuse, Addiction, Advocacy, Analysis, Assessment, At-risk, Behavioral, Care, Case, CBT, Centered, Client, Coach, Cognitive, Community, Coordination, Counseling, Crisis, Detox, Develop, Education, Engagement, Evaluation, Evidence-Based, Facilitation, Family, Flexibility, Group, Health, Holistic, Human, Individual, Informed, Inpatient, Intervention, Living, Management, Mental, Monitoring, Motivational, Outpatient, Outreach, Peer, Personalized, Planning, Plans, Prevention, Program, Psychiatry, Psychology, Recovery, Rehabilitation, Relapse, Services, Sober, Social, Specialist, Substance, Support, Technique, Therapeutic, Therapy, Trauma, Treatment, Use, Wellness

Responsibilities

Supervise and care for residential clients during the night and early morning hours, ensuring their safety and well-being. Complete client intakes, assist with crisis support, and maintain a calm nighttime routine.