North &West Africa Strategic Mining Accounts Manager at CUMMINGS INC

Accra, Greater Accra Region, Ghana -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Strategic Planning, Revenue Growth, Customer Relationship Management, Contract Negotiation, Issue Resolution, Internal Alignment, Customer Loyalty, Business Development, Cross-Business Strategies, Mentoring, Coaching, Sales Process, Data Translation, Value Proposition, Escalation Handling

Industry

Motor Vehicle Manufacturing

Description

We are looking for a talented North & West Africa Strategic Mining Accounts Manager to join our team specializing in Sales & Account Managements for our Africa, Middle East & Central Asia DBU Mining Department based in Accra, Ghana. In this role, you will make an impact in the following ways: * Grow revenue and share of wallet by developing and executing strategic account plans that expand Cummins’ presence within large, complex customer accounts. * Strengthen customer relationships at multiple levels of the organization, building trust through deep understanding of their industry, business model, and evolving needs. * Drive customer centric solutions by translating data, product insights, and value propositions in ways that help customers make confident business decisions. * Lead contract negotiations and issue resolution, ensuring smooth handling of escalations, payment terms, and account concerns to maintain business continuity and satisfaction. * Champion internal alignment by coordinating communication across sales roles, business units, and stakeholders to deliver a consistent and unified customer experience. * Create measurable improvements in customer loyalty through initiatives that enhance customer value, satisfaction, and long-term partnership opportunities. * Generate new business growth by identifying opportunities within existing accounts, supporting cross-business strategies, and shaping innovative proposals with customers. * Elevate team capability and performance through mentoring, coaching, and modelling the Cummins Sales Process, contributing to a culture of continuous improvement and development. Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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Responsibilities

The manager will be responsible for growing revenue and share of wallet by developing and executing strategic account plans within large, complex customer accounts in North & West Africa. This includes strengthening customer relationships, driving customer-centric solutions, and leading contract negotiations and issue resolution.