Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Norwegian Customer Support Advisor | Delivery Services - Remote All Over Gr at Mercier Consultancy MD

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Norwegian, Proficiency In English, Customer Support, Delivery Services, Logistics, Communication Skills, Problem-Solving, CRM Systems, Customer Service Software, Independent Work, Customer Experience, High-Quality Service

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues. Key Responsibilities Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat. Assist customers with inquiries regarding delivery services, timelines, and tracking information. Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process. Document customer interactions accurately in our CRM system for tracking and follow-up purposes. Collaborate with warehouse and logistics teams to address and escalate issues when necessary. Stay informed about service updates and company policies to provide accurate support to customers. Fluency in Norwegian (oral and written) is required; proficiency in English is a plus. Experience in customer support roles, particularly in delivery or logistics services, is preferred. Strong communication skills with a focus on customer experience. Excellent problem-solving abilities and a proactive approach to customer inquiries. Familiarity with CRM systems and customer service software is advantageous. Ability to work independently from a remote location while managing multiple customer requests. A passion for delivering high-quality service and helping customers succeed. Competitive Monthly Salary Fully Paid Relocation Package 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More...

Responsibilities

Deliver outstanding customer support to Norwegian-speaking clients through various channels. Assist customers with inquiries regarding delivery services, ensuring timely and efficient resolution of their inquiries and issues.