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Norwegian Speaking Airline Customer Service Agent -Remote in Greece at Patrique Mercier Recruitment

, , Latvia -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Norwegian, Fluency In English, Customer Service, Interpersonal Skills, Problem Resolution, Fast-Paced Environment, Customer Service Software, Microsoft Office, Detail-Oriented, Organizational Abilities, Passion For Travel

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is excited to present an excellent opportunity for a Norwegian Speaking Airline Customer Service Agent. This role is designed for individuals who are passionate about travel and dedicated to providing exceptional customer service to Norwegian-speaking passengers navigating their airline needs. Responsibilities Provide top-tier customer support to Norwegian-speaking clients through various channels, including phone, email, and chat. Assist passengers with inquiries related to flights, bookings, cancellations, and modifications. Effectively resolve any issues or complaints raised by customers with professionalism and care. Stay knowledgeable about airline services, policies, and updates to deliver accurate information. Document all customer interactions in the CRM system for future reference. Work collaboratively with other teams to ensure seamless customer experiences. Participate in continuous training to stay updated on service standards and improvements. Fluency in Norwegian and English, with exceptional verbal and written communication skills. Experience in customer service, preferably within the airline or tourism industry. Strong interpersonal skills with a focus on customer satisfaction and problem resolution. Able to thrive in a fast-paced environment while managing multiple tasks effectively. Proficient in customer service software and Microsoft Office applications. Detail-oriented mindset with excellent organizational abilities. A passion for travel and helping customers achieve an enjoyable experience. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide top-tier customer support to Norwegian-speaking clients through various channels. Assist passengers with inquiries related to flights, bookings, cancellations, and modifications.