Norwegian Speaking Customer Advisor at Eco Plus Solutions AB

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Norwegian, English, Customer service, Technical troubleshooting, B2B advisory, FinTech, Payment processing, Hardware deployment, Software integration, Data reporting, Revenue optimization, Compliance, Analytical skills, Communication, Problem solving

Industry

Business Consulting and Services

Description

In the rapidly evolving landscape of digital finance, small businesses are the engine of global growth. We are identifying high-caliber Norwegian-speaking Brand Ambassadors to join our elite FinTech hub in Lisbon. Representing a world-renowned pioneer in mobile payments, you will empower Norwegian entrepreneurs—from high-end Oslo boutiques to local startups—by masterminding the tools they need to sell, manage, and scale their operations. This is not a traditional support role; it is a Strategic Partnership. You will act as the primary technical and commercial guide for business owners navigating the sophisticated ecosystem of card readers, digital invoicing, and cloud-based inventory management. The Role: Business Success & Technical Advisory As a Digital Commerce Consultant, you serve as the frontline authority for the Norwegian market. Your objective is to ensure that every merchant's payment infrastructure is as resilient and sophisticated as the brand you represent. Core Responsibilities: B2B Strategic Advisory: Provide high-touch support to Norwegian merchants regarding hardware deployment, end-to-end payment processing, and financial data reporting. Technical Troubleshooting: Diagnose and resolve complex inquiries involving mobile application integration, software stability, and transaction encryption. Portfolio Optimization: Proactively consult with business owners on utilizing advanced features, such as real-time sales analytics and automated inventory tracking, to optimize their revenue. Compliance & Onboarding: Facilitate the merchant onboarding journey by verifying documentation and ensuring all partners adhere to global secure payment protocols. Market Advocacy: Act as the "Voice of the Norwegian Merchant," synthesizing user feedback to help global product teams refine features for the Nordic digital landscape. The Candidate Archetype We are seeking "Digital Natives" who harmonize technical agility with a genuine passion for the entrepreneurial spirit. Linguistic Mastery: Native or near-native fluency in Norwegian (C1/C2). You must possess the professional polish required to communicate effectively with business executives. Global Synergy: A proficient command of English (B2) for internal corporate communications, global training, and technical documentation. FinTech Curiosity: A natural affinity for mobile commerce, digital banking, and how SaaS technology can revolutionize the retail sector. Analytical Resilience: The ability to resolve time-sensitive technical issues with composure, precision, and a solution-oriented mindset. Operational Presence: A commitment to working on-site in our collaborative Lisbon hub, contributing to a high-performance, multicultural team environment. The "Lisbon Executive" Rewards Structure We provide a premium infrastructure to ensure your professional transition to Portugal is as seamless as a contactless transaction. Strategic Relocation Support: Inbound Logistics: Fully expensed airfare to Lisbon. Housing Solutions: A private room in a high-standard shared company apartment (inclusive of rent and utilities), providing a turnkey home base from day one. Administrative Concierge: Dedicated support for securing your NIF, Social Security (NISS), and local health registration. Compensation & Professional Evolution: Market-Leading Remuneration: A competitive salary package tailored to the Norwegian language market, including 13th and 14th-month payments. Comprehensive Wellness: Private health and life insurance coverage from the start of your mandate. Daily Meal Allowance: A tax-free daily allowance provided via a dedicated digital meal card. Career Velocity: Access to structured internal growth paths. We prioritize our employees for promotion into Quality Assurance, Training, and Operational Leadership roles. Hub Culture: Work in a state-of-the-art office featuring modern breakout spaces, free language academies, and frequent professional networking events.

Responsibilities

Provide high-touch technical and commercial advisory to Norwegian merchants regarding payment infrastructure and hardware. Act as the primary point of contact for troubleshooting, onboarding, and optimizing merchant revenue through digital tools.