Norwegian Speaking End User Support Specialist -Remote in Greece at Patrique Mercier Recruitment

, , Denmark -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Norwegian, Fluency In English, Technical Support, Customer Service, Analytical Skills, Problem-Solving Skills, Communication Skills, Remote Support Tools, Ticketing Systems, Technology Enthusiasm

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Norwegian Speaking End User Support Specialist. This position is tailored for driven professionals who are enthusiastic about technology and committed to providing excellent support services. As a Norwegian Speaking End User Support Specialist, you will play a crucial role in assisting Norwegian-speaking clients by resolving their technical concerns and ensuring a positive user experience. Responsibilities Provide top-notch support to end users in Norwegian through various channels, including phone, email, and chat. Identify, troubleshoot, and resolve technical issues related to hardware, software, and network operations. Guide users on effectively utilizing different applications and systems. Maintain accurate records of support interactions and resolutions using a ticketing system. Collaborate with technical teams to escalate intricate issues and propose improvements to support processes. Ensure follow-up with users to confirm that their issues are resolved and that they are satisfied with the support received. Stay updated with new technologies and updates to continuously improve service delivery. Fluency in Norwegian and English is essential, with excellent communication skills in both writing and speaking. Previous experience in end user support or a customer service role is highly desirable. Strong analytical and problem-solving skills to address technical challenges. Excellent customer service skills and a desire to help others. Familiarity with support ticketing systems and remote support tools is beneficial. Able to manage multiple priorities and work independently in a fast-paced environment. A passion for technology and a willingness to learn and grow. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide support to Norwegian-speaking clients through various channels and resolve their technical issues. Collaborate with technical teams and maintain accurate records of support interactions.