Norwegian Speaking Mobile Support Specialist -Remote in Greece at Patrique Mercier Recruitment

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

0.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Norwegian Language, English Language, Customer Service, Technical Support, Mobile Technology, Troubleshooting, Diagnostic Skills, Mobile Applications, Communication Skills, Remote Work, Problem Solving, Continuous Learning, Collaboration, CRM Systems, Customer Satisfaction, Technical Issues

Industry

Staffing and Recruiting

Description

Patrique Mercier Recruitment FR is excited to present an opportunity for a Norwegian Speaking Mobile Support Specialist. This position is perfect for individuals who are enthusiastic about mobile technology and have a knack for customer service. In this dynamic role, you will support Norwegian-speaking clients with their mobile device questions and technical issues to ensure an outstanding customer experience. Responsibilities Provide high-quality support to Norwegian-speaking customers via phone, email, and chat regarding mobile device-related inquiries. Troubleshoot and resolve various technical problems related to mobile applications, connectivity, and device functionality. Assist customers in enhancing their mobile device usage and offer customized solutions tailored to their needs. Document all support interactions and solutions accurately in the customer relationship management (CRM) system. Collaborate with technical teams to escalate complex issues and contribute to the improvement of support processes. Follow up with customers to ensure complete satisfaction and resolution of issues. Stay up-to-date with the latest trends in mobile technology to provide informed support. Proficiency in Norwegian and English, with excellent verbal and written communication skills. Previous experience in mobile support or technical support is advantageous. Strong diagnostic and troubleshooting skills, especially with mobile devices. Outstanding customer service abilities and effective communication skills with a diverse clientele. Familiarity with mobile applications and support tools is a plus. Ability to work independently and efficiently in a remote working environment. A passion for technology and a commitment to continuous learning in the mobile industry. Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide high-quality support to Norwegian-speaking customers regarding mobile device-related inquiries. Troubleshoot and resolve various technical problems to ensure an outstanding customer experience.