Norwegian Speaking Online Store Advisor - Work In Sofia - Fully Paid Reloca at Mercier Consultancy
, , Malta -
Full Time


Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

0.0

Posted On

16 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Norwegian Fluency, Customer Service, Online Shopping Assistance, Issue Resolution, Record Keeping, CRM System Usage, Team Collaboration, Product Knowledge, Communication Skills, Attention To Detail, Problem Solving

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is excited to announce a fantastic opportunity for a Norwegian Speaking Online Store Advisor to join our team in Sofia! We offer fully paid relocation to help you transition smoothly into your new role. As an Online Store Advisor, you will be responsible for providing excellent customer service to our Norwegian-speaking clients, assisting them with their online shopping experience and ensuring satisfaction. Key Responsibilities Assist customers in Norwegian through various online platforms, providing timely and effective support. Guide clients through their online shopping journey, helping them with product inquiries and facilitating orders. Resolve customer issues and concerns promptly, ensuring a high level of customer satisfaction. Document customer interactions and maintain accurate records in our CRM system. Collaborate with team members to improve service quality and the overall customer experience. Stay updated on product knowledge and online store operations to provide informed assistance to customers. Fluency in Norwegian (both written and spoken) is required; proficiency in English is an advantage. Previous experience in customer service or a similar role is preferred. Strong communication skills with a dedication to helping customers. Ability to handle multiple tasks while maintaining a high level of attention to detail. Comfortable working in an online environment and using digital communication tools. Proactive attitude towards problem-solving and providing solutions for customers. Willingness to relocate to Sofia and adapt to a new cultural environment. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
The advisor will be responsible for providing excellent customer service to Norwegian-speaking clients via online platforms, assisting them with their online shopping experience, and facilitating orders. Key duties include guiding clients, resolving issues promptly, and documenting interactions accurately in the CRM system.
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