Novotel Singapore on Stevens : Guest Services Agent / Bellman at Accor

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Teamwork, Pressure Management, Professional Presentation, Engagement, Ambassadorial Skills

Industry

Hospitality

Description

Company Description Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all. Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets. Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel. Job Description Timely delivery of guests’ luggage, messages and any other items for delivery within the property Personalize guests’ orientation of their room in a professional, friendly and engaging way Maintain a presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests Service focused personality is essential; customer related experience is an asset Ability to work well under pressure in a fast-paced environment Excellent communication skills and a professional presentation Ability to work cohesively with fellow colleagues as part of a team Perform other reasonable duties assigned by the Management. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Guest Services Agent/Bellman is responsible for the timely delivery of guests' luggage and messages, as well as personalizing guests' orientation of their rooms. They maintain a presence in the lobby, offering exceptional service and performing other reasonable duties as assigned by management.