The Coordinator team member plans, directs and supervises team members in the day to day operations of their respective department area. Delivers exceptional customer service by managing the day to day ordering, receiving, stocking and displaying of related products to maximize profits. Maintains department cleanliness and adheres to all food safety processes.

EDUCATION AND EXPERIENCE

• High school diploma or its equivalent required
• 2-3 years of related retail experience
• One year of management experience
• Previous experience in a natural foods industry is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
• Demonstrated ability to resolve conflict and by addressing root cause issues
• Demonstrated ability to manage multiple tasks
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
• Demonstrated ability to consult with customers on all areas pertaining to their department
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
• Successful completion of all required certifications
• Serv Safe Certification

REQUIREMENTS

• Must maintain the highest level of Customer Service at all times
• Ability to adapt in an ever-changing high volume retail while working in a cross-functional team environment
• Ability to multi-task and have excellent organizational skills is essential
• Must be able to lead, support and contribute to team goals
  A mission we can all believe in! We have a simple mission at Fresh Thyme – to improve the way our communities eat by offering fresh and healthy food at great values. We call it real food at real affordable prices. We continue our commitment to offer more items that are fresh, organic and free from not-so-healthy ingredients – food you feel good about with no artificial sweeteners, preservatives, colors or flavors. We believe in meeting our customers wherever they are on their journey toward healthier eating and total wellness with a selection of products that accommodates all diets and food restrictions. While our assortment of better-for-you products is amazing, the most important thing we offer is an even more amazing shopping experience – brought to you by our friendly team members

• Assists in scheduling, staffing selection, and hiring to achieve staffing needs
• Promotes succession planning by providing career paths, identifying development needs for their respective departments team, and being involved with and accountable for promotion decisions
• Supports disciplinary actions and makes recommendations concerning discharge
• Attain P&L budgeted goals, achieving sales, labor and margin plans for the department
• Reviews sales goals, supply costs, stock loss/shrink results and goals
• Models exceptional, fast and friendly customer service
• Reviews Customer Survey and customer feedback from previous day or week
• Prepares, packages, stocks store and display merchandise appropriately
• Price change compliance
• Food safety compliance
• Ordering of manual ordered items
• Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:
• Stock (including washing, bundling and trimming) rotating, and merchandise facing products according to department procedure
• Ensure all inferior out of code products are not sold and removes from display
• Ensure all products are accurately priced and sales prices are maintained and up to date
• Provides consultation to customers when needed regarding consumer products
• Execute ad set compliance including signage
• Ensure the backroom is neat and organized
• Meet or exceed sales floor conditions expectations in respective department
• Ensures their departments team members are thoroughly trained in all aspect of their jobs and have completed all required training
• Promotes a safe work environment
• Reliable and consistent attendance required
• Proper usage of production planner and fresh dashboard
• Other daily tasks as required