KEY PERFORMANCE INDICATORS:

• Manages own accounts, targets, and timescales.
• Complete projects on time.
• Maintains projects documentation.
• Achieves positive relations with customers.
• Supports others in the team to achieve shared objectives.
• Engaging customers through innovative concepts based on current market trends and future opportunities.
• Performance bonuses subject to achieving agreed KPI sales targets

• To manage key customers’ accounts confidently and independently for NPD and EPD projects from concept to launch for multiple workstreams.
• Create and develop innovative recipes, capitalising on new key trends for both NPD and EPD projects.
• Recipe creation and maintaining all documentation throughout project life cycle – recipe & nutritional sheets, costings, legal labels, submission forms, processing details.
• Undertake all tasks associated with product development – sample preparation, customer presentation, organoleptic testing, chemical testing, micro review.
• Responsible for sourcing new ingredients fit for application and based on commercial feasibility (MOQ, lead time, price)
• Responsible for ensuring lab samples are sent on time.
• Lead and attend tasting panels for projects including benchmarking sessions.
• Attend and lead customer development/innovation days as required.
• Direct communication with key customers, both face to face and written.
• Work to deadlines in a dynamic work environment ensuring that all key milestones for projects are met.
• Work closely with process technologist to organise pilot trials, ensure all raw materials are ordered in advance and provide support at pilot stage.
• Support 1st production at co-packing sites as required.