Customer Service

• Always making our customers our first priority
• Being there for our customers and giving them 100% of our attention
• Taking a fun & creative approach to selling
• Building friendships with our customers
• Ensuring our customers look and feel their best
• Going above and beyond for our customers
• Making our customers day, whether they buy or not
• Assisting Customers with queries, processing sales, returns and gift vouchers
• Assisting your Department Managers and share your product knowledge with Customers
• Escalating any customer complaints to management
• Thrives on smashing their KPI’

THE ROLE & RESPONSIBILITIES:

As Sales Assistant, your core mission is to provide memorable and unrivalled customer experiences to each and every person that walks through the door.

NUDE LUCY SALES ASSISTANTS ARE RESPONSIBLE FOR THE FOLLOWING:

Customer Service

• Always making our customers our first priority
• Being there for our customers and giving them 100% of our attention
• Taking a fun & creative approach to selling
• Building friendships with our customers
• Ensuring our customers look and feel their best
• Going above and beyond for our customers
• Making our customers day, whether they buy or not
• Assisting Customers with queries, processing sales, returns and gift vouchers
• Assisting your Department Managers and share your product knowledge with Customers
• Escalating any customer complaints to management
• Thrives on smashing their KPI’s

Team Work

• Be part of a team that values themselves and their Team Members
• Builds respect with their team
• Empowers one another to be accountable and own their results
• Has fun while getting the work done with energy and a positive attitude
• Learns from our experiences and celebrates the wins together
• Work under the guidance and support of your Store Manager, alongside team to achieve KPI’s and targets
• Ad-hoc tasks as required

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• Someone who thrives on delivering memorable experiences to their Customers
• An energetic go-getter who strives to achieve their targets
• Someone who is accountable and owns their results
• Radiates a positive attitude and is willing to continuously grow and learn
• Team player who not only values themselves but their entire team
• Is willing to step out of their comfort zone and explore the possibilities
• An enthusiastic who is creative and loves having fun
• Someone who makes a conscious effort to make the day of those who surround them
• Loves who Nude Lucy is and what we stand for
• Previous retail experience is highly regarded
• Affiliation with Accent Group Core values and “Make It Happen” attitude
  At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people