Nurse Manager - Agency & Complex Care at HRM Homecare Services

Kilmarnock, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical leadership, Governance, Complex care management, Staff management, Clinical audits, Risk assessment, Quality improvement, Care planning, Multidisciplinary team coordination, Tracheostomy care, Ventilation, PEG feeding, Medication management, Regulatory compliance, Safeguarding, Business development

Industry

Hospitals and Health Care

Description

The Nurse Manager will be responsible for overseeing the day-to-day operations of the nurse agency and the delivery of high-quality complex care packages in the community. This role ensures safe, effective, and person-centred care while maintaining regulatory compliance, managing staff, and supporting business growth. Clinical Leadership & Governance Provide strong clinical leadership across all agency and complex care services Ensure all care delivered meets current clinical standards, best practices, and regulatory requirements Conduct clinical audits, risk assessments, and implement quality improvement plans Act as the clinical escalation point for complex cases and incidents Complex Care Management Oversee the assessment, planning, implementation, and evaluation of complex care packages Develop and review person-centred care plans tailored to individual needs Liaise with multidisciplinary teams (GPs, consultants, therapists, commissioners) Ensure safe management of clinical interventions (e.g., tracheostomy care, ventilation, PEG feeding, medication management) Staff Management & Development Recruit, train, and supervise nurses and healthcare staff Conduct regular supervisions, appraisals, and competency assessments Ensure all staff maintain up-to-date clinical skills and mandatory training Manage rotas to ensure safe staffing levels and continuity of care Participate in “out of hour” requirements. Agency Operations Oversee daily agency operations, including staffing coordination and client allocation Build and maintain relationships with clients, families, and commissioners Support business development by identifying new opportunities and partnerships Ensure efficient service delivery aligned with organisational goals Compliance & Quality Assurance Ensure compliance with all relevant legislation, policies, and safeguarding requirements Maintain accurate clinical records and documentation Lead investigations into incidents, complaints, and safeguarding concerns Prepare for inspections and ensure readiness for regulatory reviews Communication & Stakeholder Engagement Act as the key point of contact for clients, families, and external professionals Provide clear and effective communication across all levels of the organisation Promote a culture of openness, professionalism, and continuous improvement Competitive salary Career progression opportunities Supportive and dynamic working environment Opportunity to shape and grow a service

Responsibilities

The Nurse Manager oversees daily agency operations and the delivery of high-quality complex care packages within the community. This role involves providing clinical leadership, managing staff performance, and ensuring full regulatory compliance across all services.