Nurse Patient Liaison at BJC HealthCare

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, De-escalation, Patient Advocacy, Training Needs Assessment, Data Analysis, Report Preparation, Risk Management, Problem Solving

Industry

Hospitals and Health Care

Description

Additional Information About the Role Barnes Jewish Hospital Main Campus Surgical/Recovery Patient Liaison 4-10 hour shifts M-F, no weekends, no holidays Non-clinical role Two years of RN experience needed Strong communication and de-escalation skills needed Comprehensive benefits Overview Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center. At Barnes-Jewish Hospital, Perioperative Services team members (RN and PCT) find the kind of fast-paced environment that will test their professional judgment and critical thinking skills, and encourage tremendous growth. It's an exhilarating place to build a career. Here, you'll work with world-renowned surgeons and anesthesiologists assist on unique and complex procedures, work with the latest technologies and treatments and play a vital role in developing new procedures and treatment protocols. In fact, people from all over the nation and the world come to Barnes-Jewish for our surgical specialties. Preferred Qualifications Role Purpose Responsible for maintaining accurate, current and essential information to serve as a resource advocate. Responsibilities Investigates situations involving patients, families, visitors, or personnel and takes appropriate follow up action. Performs training needs assessments and develops multi-year plans to meet training needs across the organization. Works closely with risk management in reducing hospital liability through prompt and caring resolution of patient issues. Provides in-depth analysis/recommendations of data and prepares reports, graphs and information dashboards for a variety of metrics. Recommends to leadership those cases which require further review and investigation. Minimum Requirements Education Nursing Diploma/Associate's Experience 2-5 years Supervisor Experience No Experience Licenses & Certifications RN Preferred Requirements Education Bachelor's Degree - Nursing Experience 5-10 years Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Responsibilities

The Nurse Patient Liaison is responsible for maintaining accurate information to serve as a resource advocate and investigates situations involving patients and families. They also work closely with risk management to resolve patient issues and provide data analysis and recommendations.