In this role you will perform a variety of clerical duties related to the operation of a patient/resident care area, such as:

Prioritizing, processing, coordinating and transcribing physicians’ orders;

Acting as a communication link for the Unit;

Scheduling, booking and coordinating patient/resident appointments;

Assembling and maintaining patient/resident charts, inputs patient/resident data and transcribing information into relevant systems such as MARS, Kardex, Careplan, charts or electronic health record systems;

Clerical duties - keyboarding, data entry, filing, compiling, preparing and maintaining statistics, producing reports, delivering and picking up items, maintaining unit supply levels and meeting minutes;

Maintaining timekeeping records for regular and relief staff and submits/enters to payroll systems;

Observing patient/resident call signals and relays messages to the appropriate personnel.

 Greet and check-in patients upon arrival

- Schedule appointments

- Answer phone calls and respond to patient inquiries

- Verify insurance coverage and assist with insurance claims processing

- Collect and update patient information in electronic medical records systems (Jane.)

- Assist with patient billing and payment processing

- Maintain a clean and organized front desk area as well as cleaning rooms, laundry, clinic organizing.