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Nuvolo Clinical EAM O&M Support Specialist at Posterity Group LLC

Rockville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Nuvolo Clinical EAM, OT Security, System Maintenance, Incident Response, SQL, ETL, Configuration, Workflow Management, ServiceNow Administration, ServiceNow Development, Agile, Data Integration, Troubleshooting, User Roles, Release Notes, Documentation

Industry

Hospitals and Health Care

Description

Description We are seeking an experienced Nuvolo Clinical EAM Operations & Maintenance Specialist to support the Department of Veterans Affairs’ enterprise-wide Nuvolo Clinical EAM platform within the Healthcare Technology Management (HTM) Service Line. Responsibilities include system maintenance, upgrades, incident response, configuration, and data integration support. Requirements Key Responsibilities: Provide O&M support for Nuvolo Clinical EAM and OT Security modules across all VA environments. Maintain system uptime (99%+) and support scheduled/unscheduled maintenance. Support software updates, patches, periodic updates, and major upgrades. Troubleshoot and resolve incidents under VA SLAs. Maintain integration with VA Corporate Data Warehouse (CDW), including SQL and ETL support. Configure workflows, business rules, scripts, user roles, and notifications. Participate in Agile sprints and support testing, release notes, and documentation. Update training materials and support end-user documentation. Required Qualifications: Hands-on experience with Nuvolo (Clinical EAM preferred). Service Now administration or development experience. Strong troubleshooting, configuration, and workflow management skills. Experience with SQL, integrations, and ETL processes. Background in healthcare, clinical asset management, or federal environments. Preferred Qualifications: Experience supporting VA systems or HTM workflows. ServiceNow certifications (CSA, CAD, CIS). ITIL or PMP certification.

Responsibilities

The specialist will provide Operations & Maintenance (O&M) support for the Nuvolo Clinical EAM and OT Security modules across all VA environments, focusing on maintaining high system uptime and supporting scheduled/unscheduled maintenance activities. Key tasks include troubleshooting incidents under VA SLAs, supporting software updates and major upgrades, and managing data integration with the VA Corporate Data Warehouse (CDW).