NYB - Operations Supervisor at Southern Glazer’s Wine and Spirits, LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

90000.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Organizational Skills, Communication, Interpersonal Abilities, Route Planning Software, Microsoft Office Suite, Multitasking, Problem-Solving, Decision-Making, GPS Tracking Systems, Logistics Management Software, Data Analysis, Reporting Tools, Lean Logistics Practices

Industry

Beverage Manufacturing

Description

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933. The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees. As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. Southern Glazer’s offers a competitive compensation package with expected first year total earnings of $80000 - $90000 / year including bonus. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately. Overview The Operations Supervisor is responsible for overseeing the delivery operations to ensure timely and efficient service to customers. This role involves managing a team of operators, coordinating logistics, and maintaining high standards of customer satisfaction. The Supervisor will work closely with other departments to optimize delivery routes and implement best practices in logistics management.Primary Responsibilities Supervise and manage a team of operators to ensure efficient operations and ensure accurate and efficient fulfillment of orders to retail customers Coordinate operator schedules and optimize routes for timely deliveries. Monitor logistics performance and implement improvements as needed. Ensure compliance with safety regulations and company policies. Train and evaluate delivery and/or operations staff, providing feedback and development opportunities. Collaborate with warehouse and logistics teams to streamline operations. Address and resolve customer inquiries and delivery issues promptly. Maintain accurate records of operations and operations performance metrics. Oversee vehicle maintenance and ensure all delivery vehicles are in good condition. Develop and implement strategies for improving operations efficiency. Prepare reports on delivery performance and provide insights for improvement. Ensure compliance with legal and regulatory requirements related to delivery and or warehouse operations. Assist in budgeting and managing delivery and or operations-related expenses. Foster a positive and productive work environment for logistics staff. Coordinate with sales and customer service teams to ensure customer satisfaction. Perform other related duties as assigned, such as direct the filling, loading, and checking of product orders for retail customers through the management of team associates Additional Primary Responsibilities Minimum Qualifications High school diploma or equivalent; associate degree in logistics or related field preferred. 3-5 years of experience in delivery operations or a supervisory role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Proficient in route planning software and Microsoft Office Suite. Ability to multitask and work in a fast-paced environment. Knowledge of safety regulations and best practices in delivery operations. Strong problem-solving and decision-making skills. Experience with route optimization software. Familiarity with GPS tracking systems. Knowledge of logistics management software. Proficiency in data analysis and reporting tools. Understanding of lean logistics practices and principles. Physical Demands Able to lift, load, unload, and move products weighing up to 48lbs. and fulfill all physical requirements of the job Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping EEO Statement Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges. If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com\

Responsibilities

The Operations Supervisor is responsible for overseeing delivery operations and managing a team of operators to ensure efficient service to customers. This includes coordinating logistics, optimizing delivery routes, and maintaining high standards of customer satisfaction.