OA Technical Support Engineer at Otis

Tianjin, Tianjin, China -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety Regulations Adherence, EH&S Policy Execution, Technical Support, Project Technical Solution Optimization, Bid Document Interpretation, Technical Communication, Product Training, Customer Feedback Collection, Customer Satisfaction Improvement, Mechanical Design, Elevator Industry Standards, Elevator Special Equipment Operation Qualification, AUTOCAD, Office Software, Non-Standard Review, Site Management

Industry

Consumer Services

Description

Date Posted: 2026-03-23 Country: China Location: LOC3294: 24-B Block A, Da'an Mansion, No 41 Youyi Road, Tianjin, Hexi District, Tianjin, China Basic Responsibilities基本职责 1. 严格遵守OTIS全球安全规定，执行公司EH&S政策，在个人职责范围内对每项事故、险兆有效防范，以防事故发生； 2. 为分公司改造工程师提供技术支持； 3. 协助分公司改造工程师与总部改造技术部门对接，对项目技术方案进行优化； 4. 区域内重点项目标书解读，投标技术相关内容支持； 5. 必要时配合销售人员及分公司改造工程师与客户进行技术沟通； 6. 负责区域内分公司及合作伙伴的改造产品及现场技术培训； 7. 对竞品信息及客户需求进行收集整理； 8. 积极推进提升客户满意度的改进工作； 9. 支持区域内改造业务相关的其他事务性工作。 Qualification任职资格: Education & Certification教育背景和专业资格 1. 大学本科及以上学历，机电类专业优先； 2. 8年以上相关机械设计经验，5年以上行业经验； 3. 熟悉电梯行业相关标准； 4. 具有电梯特种设备操作资质； 5. 精通AUTOCAD，熟练操作Office等办公软件； 6. 具有电扶梯项目非标评审工作经验者优先； 7. 具有电扶梯工地管理工作经验者优先； 8. 具备良好的团队合作精神，积极乐观和高度的责任心，实践能力强。 Experience工作经验 1. 有五年及以上电扶梯研发或产品技术配置或技术支持经验 2. 有两年及以上的现场技术经验 Others 其他 1. 该岗位要求工作仔细认真，团队意识，沟通能力强。 2. 掌握'国家相关法律法规要求 3. 了解电梯安装/改造政府验收流程等 If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

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Responsibilities

The role involves providing technical support to branch modernization engineers, assisting in optimizing project technical solutions through liaison with headquarters, and supporting key project bid interpretations within the region. Additionally, the engineer will be responsible for conducting technical training for branch offices and partners on modernization products and site-specific technical matters.