OCC Manager YYZ at Swissport International AG

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personnel Management, Operations Management, Staff Planning, Performance Management, Conflict Resolution, Process Improvement, Reporting, SLA Compliance, Aviation Operations, Resource Planning, Coaching, Communication

Industry

Airlines and Aviation

Description

Job Title: Ramp Resources/Manpower Planner Department: Resource & Commercial Planning Classification: Full-Time Job Summary As Manager of Operations, you are ultimately responsible for the execution of activities at the OCC. This includes: implementing personnel policy, holding performance and assessment interviews, and guiding staff in the event of absenteeism due to illness. You are also the point of contact on behalf of the management team for internal and external customers regarding operational problems and the progress of processes. The correct and safe use of equipment and materials is a top priority, and you ensure that this is complied with. What will you do? You implement personnel policy. This means that you guide staff in the event of absenteeism due to illness, conduct performance and assessment interviews, and coach and guide your staff. You ensure optimal personnel planning, depending on the workload. You decide on hiring temporary workers, arranging employees who are not on a roster, and announcing overtime. You are the point of contact for internal and external customers. You are responsible for drawing up damage reports for freight and materials. You will provide correct reporting of service progress, staff deployment, materials, and special features daily. You will ensure compliance with agreements made regarding work instructions, leave, and working and rest times. You will submit proposals for the purpose of conducting an efficient operation. You will ensure that quality is guaranteed and that the SLAs agreed with customers are complied with. In this position, you will report directly to the station manager Who are we looking for? An MBO+ work and thinking level. A few years of experience in a (similar) position and working environment. You have experience with management. Excellent command of the English language. Willingness to work during irregular shifts. At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! #P1

Responsibilities

The Manager of Operations is responsible for overseeing daily OCC activities, including personnel policy implementation, staff coaching, and performance management. They also serve as the primary point of contact for internal and external customers regarding operational progress and safety compliance.